Group Email Emma Implementation: Details

Transition

Transition plans for groups and customers are:

  • The GEEI project team will migrate active permanent groups and their associated authorizations.
  • Custom groups will not be transitioned by the project team.  However, moderators who wish to transition a custom group to Emma will be able to submit a request to the Group Email team. 

Documentation

Supporting and planning documents for the Group Email Emma Implementation project are available to current UT Austin staff and faculty.

Customer documentation for the new Emma-based Group Email system is available at https://ut.service-now.com/sp/?id=ut_bs_service_detail&sys_id=fbd1c9e34fa69e0031eb7bcd0210c7cb.  Documentation articles are listed on the left, under the Self Help section; click on the "Getting Started" and "Service Management" links to display the list of articles. 

Support

The Group Email team will host office hours to assist customers with any questions related to the new Emma-based Group Email system.  These are scheduled:

  • Tuesdays and Thursdays, 1-2 pm, from 7/23 - 8/29
  • In FAC 330, except
    • Th, 7/25 - FAC 332
    • Th, 8/29 - FAC 328

The Group Email team can also be reached at group-email@utlists.utexas.edu.