Reflecting Back and Looking Forward

Posted on: January 6, 2016


The beginning of the new calendar year is a great time to look back on Information Technology (IT) accomplishments in 2015 and to look forward to addressing IT governance priorities in 2016.

Reflecting Back on 2015 : Campus completed the two-year transition to Canvas, the University’s cloud-hosted Learning Management System (LMS); Information Technology Services (ITS) launched the new home web pages using responsive web design; the two-year Voice over Internet Protocol (VoIP) Deployment project was completed, which replaced the University’s aging, copper-based telephone system; ITS created a Technical Support Coordinator certification program; developed a plan to retire under-utilized ITS services; continued the Office 365 migrations; and in collaboration with experts across campus, developed a Building Access Control System (BACS) Operations Manual to codify how BACS works and how the University approaches essential campus physical security systems. Many ITS staff members contributed to support the Administrative Systems Modernization Program (ASMP 2.0).

Looking Forward to 2016 : IT governance priorities in 2016 include continued support of the ASMP 2.0; contributing to the implementation of the new technical architecture for administrative systems including ServiceNow, a cloud-based SaaS service management tool; partnering with the Research and Educational Technology Committee, C-13 Faculty Council IT Committee, the Texas Advanced Computing Center (TACC) and UT System to enhance the University’s research computing infrastructure. ITS will partner with an external contractor to begin removing Building Access Control (BACS) alarm points that are no longer needed. ITS networking staff will be fully engaged with multiple construction projects, and other evolutionary enhancements such as increasing the campus network speed to 100 Gbps, developing a new data center network architecture, rolling out wired auto-port configuration/802.1x, and Network Address translation changes. A number of other IT projects will begin including the SailPoint authorization tool, managed Drupal, and moving to the two-factor Duo security platform.

Thats a full plate for the New Year! Its exciting and inspiring to think of how IT supports every aspect of UT Austin. Updates will be provided throughout the year. For more details on last years achievements and future goals, please check-out the IT Governance Accountability Report 2015 .

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