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Current Service Alerts

All services are functioning normally. A summary of recent alerts is available in UT ServiceNow.

View IT Maintenance Calendar

Services

ServiceNow Category IconAdministrative and Business
ServiceNow Category IconCommunication and Collaboration
ServiceNow Category IconDesktop and Mobile Computing
ServiceNow Category IconInformation Security
ServiceNow Category IconInfrastructure
ServiceNow Category IconIT Professional Services
ServiceNow Category IconResearch
ServiceNow Category IconTeaching and Learning

Get Help

Information and guidance on technology resources available to support current working and teaching conditions:

  • Instructional Continuity FAQ & Resources
  • Guidance for Flexible Work Tools
  • More Coronavirus Resources for Employees

Service Desk

ITS Service Desk provides IT support services related to EID, DUO, Office 365, email, Qualtrics, Box, and other central IT services.

Call us at 512-475-9400 | help@utexas.edu 

Submit a help request online 

In-Person Services located at the FAC first floor

Monday-Friday, 8am-6pm


ID Card Services

The ID Center provides ID cards for students, faculty, staff, official visitors and university affiliates as required. The ID Center also upgrades UT EIDs for eligible individuals to allow full access to online services.

Call us at 512-475-9400 | ID_Center@utlists.utexas.edu 

Submit a help request online 

In-Person Services located at the FAC first floor

Monday-Friday, 8am-6pm

How Do I...

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