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Information technology coronavirus information and operational status
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Current Service Alerts

UTNet Utilities — Planned Outage: Software Installation/Updates: Testing Quebec upgrade- Ignore - Last Updated 2021-04-15, 7:56AM
Department Networks — Planned Outage: Upgrade of department access switch- unb-4n-4 - Last Updated 2021-04-12, 3:48PM

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Services

ServiceNow Category IconContract Services & Consulting
ServiceNow Category IconEmail, Calendar & Collaboration
ServiceNow Category IconID, Accounts & Access
ServiceNow Category IconNetwork, Media & Telecommunications
ServiceNow Category IconSecurity
ServiceNow Category IconServers, Storage & Data
ServiceNow Category IconSoftware & Applications
ServiceNow Category IconTeaching, Classroom Technology & Labs
ServiceNow Category IconTech Support
ServiceNow Category IconWeb Publishing & Software Development

Get Help

For information and guidance on technology resources available to faculty, check the Instructional Continuity FAQ & Resources page. 
 

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Service Desk

ITS Service Desk provides IT support services related to EID, DUO, Office 365, email, Qualtrics, Box, and other central IT services.

Call us at 512-475-9400 | help@utexas.edu 

Submit a help request online 

In-Person Services located at the FAC first floor

Monday-Friday, 9 am-4 pm


ID Card Services

The ID Center provides ID cards for students, faculty, staff, official visitors and university affiliates as required. The ID Center also upgrades UT EIDs for eligible individuals to allow full access to online services.

Call us at 512-475-9400 | ID_Center@utlists.utexas.edu 

Submit a help request online 

In-Person Services located at the FAC first floor

Monday-Friday, 9 am-4 pm

 

Data Center Details

The University Data Center will provide limited after-hours emergency support by calling the Service Desk at 512-475-9400.

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