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Current Service Alerts

Under Investigation — Degradation: UDC-C Chiller Failure - Last Updated 2021-02-15, 7:19PM

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View ITS Maintenance Calendar

Services

ServiceNow Category IconContract Services & Consulting
ServiceNow Category IconEmail, Calendar & Collaboration
ServiceNow Category IconID, Accounts & Access
ServiceNow Category IconNetwork, Media & Telecommunications
ServiceNow Category IconSecurity
ServiceNow Category IconServers, Storage & Data
ServiceNow Category IconSoftware & Applications
ServiceNow Category IconTeaching, Classroom Technology & Labs
ServiceNow Category IconTech Support
ServiceNow Category IconWeb Publishing & Software Development

Get Help

For information and guidance on technology resources available to faculty, check the Instructional Continuity FAQ & Resources page. 
 

More Employee Resources


Service Desk

The Service Desk provides the University of Texas at Austin community with a centralized point of contact for computer and IT help.

Call us at 512-475-9400 | help@utexas.edu 

Submit a help request online 

Hours and Details

The FAC walk-up Service Desk is closed. However, our Service Desk coverage at 512-475-9400 and help@utexas.edu remains open.

Effective now, we have temporarily extended hours of operation for phone and email:

 

  • • Monday-Friday, 6am-10pm
  • • Saturday and Sunday, 10am-5pm

 

The University Data Center will provide limited after-hours emergency support by calling the Service Desk at 512-475-9400.

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