Projects

Information Technology Services achieves projects to provide an unparalleled IT environment and to support world-class research and teaching at The University of Texas at Austin.

ITS Priority Projects

Priority Projects are identified by the ITS leadership team in consultation with university executive leadership. The list is intended to be used as a decision-making tool for ITS staff to focus effort on the highest priority work first and to enable ITS to bring the greatest value to the University.

The following projects comprise the current ITS priorities:

  • End Date:
    December 2019

    The Apple Device Enrollment Program (DEP) provides UT Austin colleges, schools and units with the ability to create persistent Mobile Device Management connections for university-owned Mac, Apple TV, or iOS devices. The DEP program is a key component of Apple School Manager which is a free service for educational institutions that helps streamline device and application deployments in conjunction with a systems management solution such as JAMF or Ivanti.  The value Apple DEP offers to campus is improved security and a one touch / out of the box deployment capability for Apple devices. 

  • End Date:
    TBD

    A celebrated entrance to campus is an entrance that receives high traffic and high security. To provide access control, video surveillance and a safety hub (call box, difibulator, stop the bleed kit, and location) will be provided at the celebrated entrance of all buildings at The University of Texas at Austin. Providing celebrated entrances aligns with the Department of Public Safety recommendations to have access control on all ITS our buildings.

    As of 2/1/19 Phases 1 and 2 of this project which brought celebrated entries to Academic and GPC buildings are complete.  Phase 3 will carry this program out to PRC and is currently in the design and planning phase.

  • End Date:
    Non-ending

    In support of capital construction projects, ITS designs, reviews, inspects, and installs communication infrastructure and systems. For fiscal year 2019-2024, there are 9 capital construction projects worth over $874 million (inclusive of facilities such as the Energy Engineering Building and the South End Zone addition) on the UT System Capital Improvement Program (total project costs >$10M) for the UT Austin campus.  At any given time there are approximately forty additional active smaller projects (PMCS, ITS, or direct customer engagements). The value provided to the university is connectivity to educate, research, and conduct university business in those new spaces (e.g., wireless/wired Internet access).

  • End Date:
    Non-ending

    Cellular carriers are working on multiple projects to add and enhance equipment used to provide cellular services on the main campus which ITS oversees. The value of enhanced equipment is improving cellular connectivity for faculty, students, and staff.

  • End Date:
    August 2019

    In an effort to improve UT EID password security, the ITS Identity and Access Management team will be implementing a password change campaign beginning February 2019. Changes to the person EID password rules were rolled out in October 2018. The password change process was sucessfully applied to all person EIDs between February and May 2019. The next phase will focus on service EIDs. All service EIDs with a password older than November 2015 will need a password change before the change process is applied in late July and August 2019.

  • End Date:
    Est. April 2021

    The EPSS Replacement project aims to replace the current Building Access Control (BACS) software, and physical security devices currently being managed across the university by ITS UDC-EPSS. 

  • End Date:
    Non-ending

    SailPoint IdentityIQ (IIQ) provides group- and role-based authorization management services for the university, improving efficiency of onboarding processes and addressing security vulnerabilities caused by delays in removal or authorizations when employees leave the university (or change roles within the university). SailPoint IIQ provides campus with a modern, business-oriented, governance-based identity management solution.

  • End Date:
    July 2020

    A new Network Access Point (NAP) has been constructed, and services must now be migrated to it without disrupting university activities. NAPs are specially designed data centers for all the equipment interconnecting university facilities to each other and the world. The value provided by moving services to the new facility is enhanced survivability and capacity to expand with the university's growing network.

  • End Date:
    December 2019

    Regular lifecycle equipment upgrades to core network equipment will be performed as the service is moved to NAP-M. The value of the project is maintaining a performant, secure, vendor supported, and compliant network service that connects all buildings on campus to each other and the Internet. (Current equipment will soon be unsupported.)

  • End Date:
    December 2019

    <p>Critical infrastructure at the&nbsp;Network Access Point&nbsp;that supports&nbsp;the Pickle Research Campus needs to be refreshed on a consistent, periodic basis for efficient operations. This project aims to replace critical infrastructure to mitigate risk of hardware failure.</p>

  • End Date:
    January 2021

    The Identity and Access Management (IAM) team operates several centralized authentication services which protect more than 700 campus systems through a combination of Web Policy Agents (WPAs) installed on on-campus servers as well as SAML federation with on and off-campus systems. These services process more than 65 million authentication requests annually. 

    This project aims to consolidate authentication services into one service called Enterprise Authentication using the Shibboleth Identity Provider (IdP) to provide a single sign-on solution based on industry standard protocols and is cloud resilient, easy to integrate with, and stable. 

  • End Date:
    October 2019

    The UTBackup Cloud adoption project will oversee the adoption of the Code42 cloud destination and the implementation of new data retention policies by September 1, 2019. This effort brings UTBackup in line with the latest technology and feature sets offered by end-point backup services. 

  • End Date:
    December 2019

    Regular lifecycle equipment upgrades to the telephone system will be performed as the service is moved to NAP-M. The value of the project is maintaining a reliable, secure, vendor supported and compliant telephone service for the university. (Current equipment will soon be unsupported.)