Information Technology Services achieves projects to provide an unparalleled IT environment and to support world-class research and teaching at The University of Texas at Austin.

ITS Highlighted Projects

Highlighted Projects are identified by the ITS leadership team in consultation with university executive leadership. The list is intended to be used as a decision-making tool for ITS staff to focus effort on the highest priority work first and to enable ITS to bring the greatest value to the University.

The following projects comprise the current ITS highlights:

  • End Date:
    Est. August 2021

    The EPSS Replacement project aims to replace the current Building Access Control (BACS) software, and physical security devices currently being managed across the university by ITS UDC-EPSS. 

  • End Date:

    The Guest Authentication Project will provide an alternate method of authentication for external users who need to access online university resources. The recommended solution is to make external identities consumable by campus applications using a centrally provided gateway. The project team has been working to deploy selected features offered by the selected vendor, Cirrus Identity, to rollout with early adopters. If you are interested in becoming an early adopter of the Guest Authentication Service, please reach out to the Identity and Access Management team. 

  • End Date:
    July 2021

    A new Network Access Point (NAP) has been constructed, and services must now be migrated to it without disrupting university activities. NAPs are specially designed data centers for all the equipment interconnecting university facilities to each other and the world. The value provided by moving services to the new facility is enhanced survivability and capacity to expand with the university's growing network.

  • End Date:
    December 2020

    In order to consolidate information about ITS service outages, information about upcoming and current disruptive maintenance events will be published in UT ServiceNow and IT@UT, alongside alerts for unplanned service disruptions.  This is expected to reduce confusion around planned service outages.

  • End Date:
    January 2021

    The Identity and Access Management (IAM) team operates several centralized authentication services which protect more than 700 campus systems through a combination of Web Policy Agents (WPAs) installed on on-campus servers as well as SAML federation with on and off-campus systems. These services process more than 65 million authentication requests annually. 

    This project aims to consolidate authentication services into one service called Enterprise Authentication using the Shibboleth Identity Provider (IdP) software to provide a single sign-on solution based on industry standard protocols and is cloud resilient, easy to integrate with, and stable. 

  • End Date:
    July 30, 2021

    The University White Pages Directory (WHIPS) is a public directory service that contains the public contact information of students, faculty, and staff. The IAM Committee endorsed a proposal from the Information Security Office (ISO) to add EID authentication to the directory web application ( and remove LDAP and finger access. This change would limit the ability of bad actors to scrape data from WHIPS for use in various types of attacks. Upon review of this action, the IAM team determined that WHIPS customers and the public Directory website could be transitioned from WHIPS to the uTexas Enterprise Directory (TED), thus allowing the retirement of the LDAP and finger components of the WHIPS service.

    The directory web application ( will continue to be available behind EID authenticaton.