Projects

Information Technology Services achieves projects to provide an unparalleled IT environment and to support world-class research and teaching at The University of Texas at Austin.

ITS Priority Projects

Priority Projects are identified by the ITS leadership team in consultation with university executive leadership. The list is intended to be used as a decision-making tool for ITS staff to focus effort on the highest priority work first and to enable ITS to bring the greatest value to the University.

The following projects comprise the current ITS priorities:

  • End Date:
    June 2018

    The Apple Device Enrollment Program (DEP) provides a fast, streamlined way to deploy university-owned Mac, Apple TV, or iOS devices. The Apple/DEP program will implement Apple's free service for educational institutions that helps streamline device and application deployments. The value Apple/DEP offers to campus is improved security and tracking of inventory.

  • End Date:
    Not scheduled

    BACS, or the Building Access Control System, provides access to buildings by authorized personnel. Upgrading the building access control system and associated hardware will ensure safe and secure building access.

  • End Date:
    September 2018

    A celebrated entrance to campus is an entrance that receives high traffic and high security. To provide access control, video surveillance and a safety hub (call box, difibulator, stop the bleed kit, and location) will be provided at the celebrated entrance of all buildings at The University of Texas at Austin. Providing celebrated entrances aligns with the Department of Public Safety recommendations to have access control on all ITS our buildings.

  • End Date:
    Non-ending

    In support of capital construction projects, ITS designs, reviews, inspects, and installs communication infrastructure and systems. For fiscal year 2017-2022, there were 14 capital construction projects worth over $1.4 billion (inclusive of buildings such as EER and Rowling) and over forty active smaller projects at any given time. The value provided to the university is connectivity to educate, research, and conduct university business in those new spaces (e.g., wireless/wired Internet access).

  • End Date:
    Non-ending

    Cellular carriers are working on multiple projects to add and enhance equipment used to provide cellular services on the main campus which ITS oversees. The value of enhanced equipment is improving cellular connectivity for faculty, students, and staff.

  • End Date:
    January 2019

    AT&T (attwifi) is discontinuing its service to the university, and an alternative solution for guest access must be developed. The value of this project is providing authorized third parties (guest researchers, conference attendees, etc.) access to wireless Internet service when on campus.

  • End Date:
    SailPoint IIQ upgrade - May 2018

    SailPoint IdentityIQ (IIQ) provides group- and role-based authorization management services for the university, improving efficiency of onboarding processes and addressing security vulnerabilities caused by delays in removal or authorizations when employees leave the university (or change roles within the university). Upgrading to the newest version of SailPoint IIQ allows campus to stay up-to-date with a modern, business-oriented, governance-based identity management solution.

  • End Date:
    September 2019

    A new Network Access Point (NAP) has been constructed, and services must now be migrated to it without disrupting university activities. NAPs are specially designed data centers for all the equipment interconnecting university facilities to each other and the world. The value provided by moving services to the new facility is enhanced survivability and capacity to expand with the university's growing network.

  • End Date:
    September 2018

    Regular lifecycle equipment upgrades to core network equipment will be performed as the service is moved to NAP-M. The value of the project is maintaining a performant, secure, vendor supported, and compliant network service that connects all buildings on campus to each other and the Internet. (Current equipment will soon be unsupported.)

  • End Date:
    January 2020

    To support the research mission of the university, upgrades of mechanical, electrical, and rack facilities of the Network Access Point supporting the Pickle Research Campus will be undertaken.

  • End Date:
    September 2018

    SecureDoc is a comprehensive disk encryption software that secures data at rest. The utilization of SecureDoc has dropped to only 1,200 laptops of the 14,000+ encrypted laptops on campus. SecureDoc is under-used and will be retired by August of 2018. Retirement will save campus money and eliminate duplicative tools.

  • End Date:
    December 2018

    The transition of Personal Network Access (PNA) and Residence Hall Network (Resnet) registration systems to a fully supported system (ServiceNow) allows for more secure and consistent service. The current TRAC system, which is out of support, will be retired.

  • End Date:
    September 2018

    Two-factor Authentication (2FA) is an extra layer of security that requires not only a password and username but also something that the user has, like a code from a text message or app, a fingerprint, or facial recognition reader. Implementation of 2FA for web-based email access will offer more secure email communications. The value 2FA adds to campus is more secure access to confidential, private, and protected data and applications.

  • End Date:
    June 2018

    UT Lists provides self service email list forums for teaching, collaboration, discussion, entertainment, announcements, and more. These list are available to everyone, not just UT Austin affiliates. Upgrading the UT Lists software will offer users a cleaner, more modern interface and provide the opportunity to add features in the future. The value that upgrading UT Lists provides to campus is a more seamless, easier experience with list creation and use.

  • End Date:
    Action 2 - Late Fall 2018

    UTLogin provides centralized authentication (single sign-on) services for more than 250 campus systems. Students, faculty, staff, and guests use UTLogin to access university information technology services and applications. Upgrading to a new version of UTLogin increases stability of authentication services to the university and reduces the overall complexity and maintainability of the system. 

  • End Date:
    July 2018

    The consolidation of printing services will place Uprint and Libraries Pharos printing services under one campus-wide service. The motives for this consolidation are many, but are primarily customer driven. Post-consolidation, users of print services will enjoy a single print solution, as opposed to two disparate solutions in the present environment. In addition, new efficiencies will reduce or eliminate any redundant resources being used to offer print services.  Lastly, overall costs of Pharos licensing will be reduced.

  • End Date:
    February 2019

    Regular lifecycle equipment upgrades to the telephone system will be performed as the service is moved to NAP-M. The value of the project is maintaining a reliable, secure, vendor supported and compliant telephone service for the university. (Current equipment will soon be unsupported.)

  • End Date:
    September 2018

    The Wired General Network is intended to provide an equivalent to the wi-fi/wireless experience for faculty, student, and staff (just plug in and go, no calls/tickets/requests). The value provided is increased service levels, enhanced security, and reduced support costs.

  • End Date:
    March 2019

    About a thousand Wireless Access Points (WAPs) are nearing the end of vendor support and must be upgraded, or they will stop functioning. The value of upgrading is continuing to provide wireless access in the areas served by these WAPs.

  • End Date:
    November 2018

    Workday is a cloud-based Enterprise Management System for human resources and financial management being implemented across UT as part of the Workday Implementation Program. Testing of Workday integrations ensures identity and authorization data from Workday is appropriately implemented and distributed to downstream applications. To complement Workday integrations and support Workday, DEFINE and other middleware components will also be upgraded. These upgrades offer value to campus in the most comprehensive and complete adoption of Workday possible.