Posted on: July 22, 2016
Incoming students are benefiting from the newly launched MyUT portal, which replaces the old and outdated UT Direct. The first successful launch was during summer orientation, when more than 5,000 students used the new service in the first two weeks. Throughout orientation, approximately 1,500 new students were introduced to the service each week.
The portal has been sponsored by the Provost Office to support students in achieving their goals. It is personalized for students, mobile responsive and pre-loaded with banners highlighting their college and graduation year. It is already proving useful by targeting audiences such as students who need information from the graduation help desk to register for classes. The portal enables students to have a single sign on to Canvas, the University’s Learning Management System and other systems, and to view real-time data including What I Owe, financial aid notifications, registration guidance, and secure academic notes.
Perhaps the largest benefit for students is MyUT gives a single point of access to the information they need to conduct their University business, supporting their success during their academic careers. Jody Couch, Program Director for Student Administrative Systems, said “Initially, we did not plan to have a link farm on this portal, but students resoundingly asked for a one-stop shop page, so we created it with their requests in mind.”
In developing the new MyUT portal, the project team used focus groups, surveys, and web analytics to better assess and meet students’ needs. This flexibility and responsiveness to student feedback proved worthwhile. The team discovered that social media, events, and UT Austin news items were not of primary concern or interest. By student request, the portal now focuses more on academic, financial, and human resources functionality than originally planned.
With so many new and exciting services being implemented on campus, the MyUT project demonstrates how collaborating with our customers helps ensure success for everyone. When our customers provide feedback and have input during development, it helps our project teams deliver truly useful and responsive systems that work. Kudos goes to the MyUT project team for designing and implementing a new University portal that meets our student’s needs.
Over the next year, the MyUT team will improve the student portal while building new functionality for faculty, staff, and researchers. Based on continuing feedback from students, new features like targeted messaging, calendar integration and the ability for colleges to add content for their students, will also be added.
You can view the student-focused portal at my.utexas.edu and learn more about the project at https://modernizing.utexas.edu/projects/myut-web-portal.