Past Project: Endpoint Management (EPM) Centralization and Standardization Program: Technical Working Groups

The Endpoint Management Project has created eight "Technical Working Groups” (TWGs) to develop solutions, select EPM tools, document design plans, and assist in deployment and onboard planning. These technical working groups have nearly 50 representatives from almost 20 different colleges, schools, and units focusing on MacOS Management, Windows Management, Linux Management, Azure AD, Remote Access, Backup, Malware Prevention, Reporting, and Business Processes.  

MacOS Management  

Committee Charge: Identify product and develop architecture, business processes, and necessary configurations to meet requirements for systems compliance, patching and management. Identify constraints. Solutions should address business needs of CSUs (local control) and central management requirements.  

• Chair: Melissa Medina-Razzaque, Senior Information Technology Manager, College of Natural Sciences 

• Vice-Chair: James Lewis, Director of LAITS Computer Support, College of Liberal Arts 

• James Cutrone, Systems Administrator, College of Education 

• Ben Catchings, Senior Systems Manager, College of Liberal Arts 

• Francisco Perez, Systems Manager II, College of Liberal Arts 

• Matt Davidson, Information Technology Manager, College of Natural Sciences 

• Matt Jenkins, Systems Administrator - Desktop Fleet, Technology Resources 

• Lucas Lane, Desktop Support Specialist, College of Natural Sciences 

• Brad Johnston, Information Technology Director, College of Fine Arts 

• Charles Soto, Director, Moody College of Communication 

• Jared Campbell, Cybersecurity Risk Analyst, Information Security Office 

• Mark Tway, Manager, UTeach-Natural Sciences 

• Hatty Bogucki, IT Manager, Intercollegiate Athletics 

Windows Management 

Committee Charge: Identify product and develop architecture, business processes, and necessary configurations to meet requirements for systems compliance, patching and management. Identify constraints. Solutions should address business needs of CSUs (local control) and central management requirements.  

• Chair: James Coombes (McCombs), McCombs Computer Services Director - Server, Tech Support, Lab Operations, Red McCombs School of Business 

• Vice Chair: Nathan Selman, Senior Systms Administrator, Cockrell School of Engineering 

• Ben Catchings, Senior Systems Manager, College of Liberal Arts  

• Todd Mote, Principal Systems Administrator, ITS Campus Solutions 

• Nick Metzler, Systems Administrator I, Technology Resources  

• Elyes Benhamou, Senior Systems Administrator, Red McCombs School of Business 

• Andrew Djuplin, Information Technology Manager, College of Natural Sciences 

• Adrian Huh, Senior Systems Administrator, Department of Geological Sciences 

• Alex Cruz, Director, IT & AV, Intercollegiate Athletics  

• Benn Chang, DevOps Engineer, UT Libraries 

Linux Management  

Committee Charge: Identify product and develop architecture, business processes, and necessary configurations to meet requirements for systems compliance, patching and management. Identify constraints. Solutions should address business needs of CSUs (local control) and central management requirements.  

• Chair: Joe Trent, Director I, Department of Computer Science 

• Vice-Chair: Eric Rostetter, Senior Systems Administrator, College of Natural Sciences 

• Maorong Zao, Senior Systems Administrator, College of Natural Sciences 

• Gabe Hernandez, Senior Information Technology Manager, Department of Electrical and Computer Engineering 

• Armando Rivera, Senior Systems Administrator, ITS Campus Solutions 

• Dave Chouinard, Principal Systems Administrator, ITS Campus Solutions 

• Star Salzman, Deputy Information Security Officer, Information Security Office  

• Perry Thompson, Systems Administrator II, Department of Computer Science 

• David Spindler, Senior Systems Administrator, Department of Geological Sciences 

Other Tools (Remote Access, Backup, Malware Prevention) 

Committee Charge: Identify products and develop architecture, business processes, and necessary configurations to meet requirements for systems compliance, patching, and management. Identify constraints. Solutions should address business needs of CSUs (local control) and central management requirements.  

• Chair: Roy Ruiz, Director of Technology Resources, Technology Resources 

• Vice Chair: Melissa Medina-Razzaque, Senior Information Technology Manager, College of Natural Sciences 

• Sandra Bissett, Assistant Director of LAITS Computer Support, College of Liberal Arts 

• Scott Richardson, Technical Support Manager, ITS Customer Support Services 

• Kourt De Haas, Senior Systems Administrator, ITS Customer Support Services 

• Brad Johnston, Information Technology Director, College of Fine Arts 

• Eric Peterson, Senior IT Manager, Technology Resources 

• Star Salzman, Deputy Information Security Officer, Information Security Office 

• Ty Lehman, Senior Systems Administrator, Department of Geological Sciences 

Device Attribution 

Committee Charge:  Identify product and develop architecture, business processes, and necessary configurations to meet requirements for attribution of endpoint devices to CSUs and IT Support organizations. Identify constraints.  

• Chair: James Lewis, Director of LAITS Computer Support, College of Liberal Arts 

• Vice-Chair: James Coombes (McCombs), McCombs Computer Services Director - Server, Tech Support, Lab Operations, Red McCombs School of Business 

• Matt Davidson, Information Technology Manager, College of Natural Sciences 

• Cam Beasley, Chief Information Security Officer, Information Security Office 

• Emily Hurt, Cybersecurity Program Manager, Information Security Office 

• Alison Lee, Information Technology Manager, ITS Networking 

• Joe Trent, Director I, Department of Computer Science 

• Charles Soto, Director, Moody College of Communication 

• Stephanie Dussault, Assistant Director, Technology Resources 

Azure Active Directory  

Committee Charge: Identify and develop architecture, business processes, and necessary configurations to migrate to Azure Active Directory. Identify constraints. Collaborate with MacOS, Windows and Linux tech committees to ensure alignment of business needs.  

• Chair: Chris Owan, Interim Director for ITS Infrastructure, ITS Campus Solutions 

• Vice-Chair: James Coombes (McCombs), McCombs Computer Services Director - Server, Tech Support, Lab Operations, Red McCombs School of Business 

• Nathan Selman, Senior Systems Administrator, Cockrell School of Engineering 

• Todd Mote, Principal Systems Administrator, ITS Campus Solutions 

• Elyes Benhamou, Senior Systems Administrator, Red McCombs School of Business 

• Alex Barth, Principal Systems Administrator, ITS Campus Solutions 

• Andrew Djuplin, Information Technology Manager, College of Natural Sciences 

• Charles Soto, Director, Moody College of Communication 

Reporting 

Committee Charge: Gather reporting requirements to support CSUs in adoption, compliance, and maturing their EPM systems, including dashboards, notifications, and alerting. Develop a set of standards to aggregate the data from the various tools recommended by the other EPM committees. Develop a change management process for any changes to reporting or notification. Develop a plan for implementation, maintenance, and continuous improvement of this system.  

• Chair:  Star Salzman, Deputy Information Security Officer, Information Security Office 

• Vice-Chair: Joe Trent, Director I, Department of Computer Science 

• James Lewis, Director of LAITS Computer Support, College of Liberal Arts 

• Melissa Medina-Razzaque, Senior Information Technology Manager, College of Natural Sciences 

• Roy Ruiz, Director of Technology Resources, Technology Resources 

• Laurie Wood, Senior Systems Administrator, Cockrell School of Engineering 

• Brad Johnston, Information Technology Director, College of Fine Arts 

Business Processes  

Committee Charge: Develop various business processes needed to implement new EPM tools and standards, including Change Management and Communication processes. 

• Chair: James Lewis, Director of LAITS Computer Support, College of Liberal Arts 

• Vice-Chair: Charles Soto, Director, Moody College of Communication 

• Chris Carter, Director of Organizational Effectiveness 

• Brad Johnston, Information Technology Director, College of Fine Arts 

• Terry Gibson, IT Service Delivery Manager, ITS Customer Support Services 

• Star Salzman, Deputy Information Security Officer, Information Security Office 

• Stephanie Dussault, Assistant Director, Technology Resources 

• Melissa Medina-Razzaque, Senior Information Technology Manager, College of Natural Sciences