| Service | Description | Who is this for | Cost |
|---|---|---|---|
| Managed Server Support | Managed Linux and Windows systems administration for servers, either physical or virtual | Faculty and Staff | Varies |
| Web and Consulting Services | Contracted software and web solutions for departments and colleges | Faculty and Staff |
| Service | Description | Who is this for | Cost |
|---|---|---|---|
| Adobe Connect - Web Conference | Create presentations and online training materials | Faculty and Staff | No fee |
| Group Email | Send mass email to the University community | Faculty and Staff | No fee |
| Mail Filtering Service | Reliable mail delivery, spam filtering and virus protection for mail servers | Faculty and Staff | No fee |
| Office 365 | Microsoft Exchange as a cloud-based service | Students, Faculty and Staff | No fee |
| Secure Messaging | Transmit sensitive messages and data securely to anyone who can log in to UT Direct | Faculty and Staff | No fee |
| SharePoint | Microsoft storage and collaboration application | Faculty and Staff | Fee |
| University Wiki Service | Wiki spaces for University affiliated groups, departments, and organizations | Students, Faculty and Staff | No fee |
| Urgent Email System | Send Urgent Bulk Emails to all students and employees | Faculty and Staff | No fee |
| UT Box | Cloud-based file storage and sharing for business and academic purposes | Faculty and Staff | No fee |
| UT Lists | Email forums for teaching and collaboration | Faculty and Staff | No fee |
| UTmail | UT Gmail service | Faculty and Staff | No fee |
| Service | Description | Who is this for | Cost |
|---|---|---|---|
| Apollo | Developers can set up authorization schema profiles for applications | Faculty and Staff | No fee |
| Austin Active Directory | Directory Access Protocol (LDAP) authentication for campus services | Faculty and Staff | No fee |
| Campus Security Systems (BACS) | Building Access Control Systems (BACS) and property protection | Faculty and Staff | Fee |
| EID | University of Texas Electronic Identity | Students, Faculty and Staff, Guest, Public | |
| Enterprise Authentication | Enterprise Authentication | Students, Faculty and Staff, Guest, Public | No fee |
| ID Center | University of Texas ID cards and badge access | Students, Faculty and Staff | |
| ID Photo Gateway | Connect Student ID photos to admin applications | Faculty and Staff | No fee |
| Individual Accounts | Help with accounts for individuals | Faculty and Staff | See service page for details |
| Organizational Hierarchy System (OHS) Contacts | Department tool to identify individuals who are authorized to perform specific jobs | Faculty and Staff | No fee |
| SailPoint IdentityIQ | A governance system supporting group and role-based access management | Faculty and Staff | No fee |
| Shibboleth | Open source authentication service | Faculty and Staff | No fee |
| Stache | Share and store passwords, encryptions keys, personal identification numbers | Faculty and Staff | No fee |
| Student Photo Roster | Access to student photo rosters | Faculty and Staff | No fee |
| Two-Factor Authentication | Connect safely with two-factor identification | Students, Faculty and Staff, Guest | No fee |
| UT Directory-White Pages Service (WHIPS) | Public directory service that contains contact information | Students, Faculty and Staff | No fee |
| uTexas Enterprise Directory (TED) | Private directory service | Faculty and Staff | No fee |
| uTexas Identity Manager (TIM) | Creation and management of identity accounts | Students, Faculty and Staff | No fee |
| UTLogin | Centralized authentication service | Faculty and Staff | No fee |
| Virtual ID Cards | View your UT EID and ID photo | Faculty and Staff | No fee |
| Service | Description | Who is this for | Cost |
|---|---|---|---|
| 1-800 Number Service | Request a departmental 1-800 number | Faculty and Staff | Fee |
| Cabling and Wiring | Copper, Fiber, Ethernet, and other cabling for university facilities | Faculty and Staff | Fee |
| Campus Cable TV | Televsion (CATV) for buildings on the main campus (except residence halls) | Faculty and Staff | |
| Cellular Service on Main Campus | Mobile/cell phone service on campus | Faculty and Staff | |
| Department Networks | Network Design, Installation, and Operations for Departments | Faculty and Staff | No fee |
| Digital Signage | Content distribution in facilities across UT main campus for departments | Faculty and Staff | |
| Domain Name System (DNS) | DNS Hosting Services for Colleges and Departments | Faculty and Staff | Varies |
| Event support | Special events audio-visual and media support | Faculty and Staff | Fee |
| General Networks | Access to wired Ethernet ports | Students, Faculty and Staff | No fee |
| IPTV | Stream 100 HD channels to network-connected computers, mobile devices and Amazon Fire TV | Faculty and Staff | |
| Multimedia Equipment Work | Equipment installation, maintenance and repair | Faculty and Staff | |
| Network Support | College, School, and Unit Network Support | Faculty and Staff | No fee |
| Personal Network Access (PNA) | Personal Network Access | Students, Faculty and Staff | Fee |
| Phone Support | College, School, and Unit telephone support | Faculty and Staff | No fee |
| Residence Hall Network (Resnet) | Network and Internet Service for University Residence Halls | Students | Fee |
| UCD, Virtual, Physical (drypair) and Carrier circuits | Special Services: UCD, Virtual, Physical (drypair) and Carrier circuits | Faculty and Staff | Fee |
| Virtual Private Network (VPN) | Remote access to campus-only IT services | Students, Faculty and Staff | No fee |
| Voice and Telephone Services | Phones for university facilities in greater Austin (VoIP/analog) | Faculty and Staff | Varies |
| Voice Mail & Auto-Attendants (AA) | Voice Mail and Automated Attendant services | Faculty and Staff | Varies |
| Warehouse | Network and telecom warehouse requests | Faculty and Staff | No fee |
| Webcasts and Streaming Media | Live webcasts and archival encoding of streaming media files | Faculty and Staff | |
| Wireless Networks (Wi-Fi) | Wi-Fi network and internet access | Students, Faculty and Staff, Guest | No fee |
| Service | Description | Who is this for | Cost |
|---|---|---|---|
| Acceptable Use Policy Acknowledgement Form | Complete the Acceptable Use Policy Acknowledgement form | Faculty and Staff | See service page for details |
| Antivirus Software | Antivirus protection software for university-owned computers | Faculty and Staff, Public | See service page for details |
| AppReg | Security-specific data about applications | Faculty and Staff | No fee |
| Campus Security Systems (BACS) | Building Access Control Systems (BACS) and property protection | Faculty and Staff | Fee |
| Information Security Office Risk Assessment (ISORA) | Campus-wide IT risk assessment tool | Faculty and Staff | No fee |
| IT Security Consulting (Risk Management) Services | ISO security consulting services | Faculty and Staff | No fee |
| IT Security Policies | Information Security Policies | Students, Faculty and Staff | See service page for details |
| Reporting a Stolen Device | Report stolen or lost computers and devices | Faculty and Staff | See service page for details |
| Security Exception Request | Request an IT security exception (ISO) | Faculty and Staff | See service page for details |
| Selfscan - Self Serve Vulnerability Scanning Service | Self Serve Vulnerability Scanning Service | Faculty and Staff | See service page for details |
| Senf (Sensitive Number Finder) | Scan computers from sensitive data | Students, Faculty and Staff | No fee |
| UT Ready - Disaster Recovery Planning | Disaster Recovery Planning | Faculty and Staff | No fee |
| Service | Description | Who is this for | Cost |
|---|---|---|---|
| Amazon Web Services (AWS) | Use Amazon Web Services for cloud workloads | Faculty and Staff | No fee |
| Austin Disk | Secure online storage and sharing | Faculty and Staff | Fee |
| Microsoft Azure | Use Microsoft Azure for cloud workloads | Faculty and Staff | No fee |
| Microsoft SQL Server | Information Technology Services managed Microsoft SQL Server database services | Faculty and Staff | No fee |
| MySQL | Managed MySQL database services | Faculty and Staff | No fee |
| Oracle | Managed Oracle database services | Faculty and Staff | No fee |
| Research Computing | Computation resources for researchers and research departments | Faculty and Staff | See service page for details |
| University Data Center (UDC) | Professionally managed data center to meet campus' growing information technology needs | Faculty and Staff | Varies |
| UT Box | Cloud-based file storage and sharing for business and academic purposes | Faculty and Staff | No fee |
| UT Container Services (DEM, MCE) | Faculty and Staff | ||
| UTBackup | Computer back up system using Code42 | Faculty and Staff | Fee |
| Virtual Machine Gateway (UT-VMG) | Request and self-provision virtual machines | Faculty and Staff | Fee |
| Service | Description | Who is this for | Cost |
|---|---|---|---|
| *DEFINE Internals | Mainframe user interface application | Faculty and Staff | No fee |
| *TXINFO | Store, modify, delete, and retrieve records from DP-INFO-SYSTEMS | Faculty and Staff | No fee |
| Active Directory Certificates | Control access to IT services | Faculty and Staff | No fee |
| Antivirus Software | Antivirus protection software for university-owned computers | Faculty and Staff, Public | See service page for details |
| Apollo | Developers can set up authorization schema profiles for applications | Faculty and Staff | No fee |
| Campus Computer Store | Hardware/software sales and services | Students, Faculty and Staff | See service page for details |
| Campus Public FTP Server | Access to the University's public FTP server, ftp.utexas.edu | Students, Faculty and Staff | No fee |
| Digital Certificates | Signing and encrypting email and other documents | Faculty and Staff | No fee |
| Electronic Inbox | Mainframe Electronic Inbox to access documents | Faculty and Staff | No fee |
| Enterprise Content Management | Capture, store, and organize any type of data | Faculty and Staff | No fee |
| Enterprise Monitoring and Metrics | Monitoring for individual devices | Faculty and Staff | No fee |
| Green Output | Save digital Mainframe reports instead of printing | Faculty and Staff | |
| InCommon Certificates | InCommon (Web Server) SSL Certificates | Faculty and Staff | No fee |
| IT Maintenance Calendar | Post IT maintenance events | Faculty and Staff | |
| JavaMail | Middleware application reads/forwards email content from mainframe to campus mail servers | Faculty and Staff | See service page for details |
| jEdit-DMG Plugin | Plugin to jEdit that allows access to UTDirect application source | Faculty and Staff | See service page for details |
| Mainframe | The UT Austin Administrative Computer System | Faculty and Staff | No fee |
| MATLAB | Algorithm development, data visualization, data analysis, and numerical computation | Students, Faculty and Staff | |
| Microsoft Office | Microsoft Office includes Word, Excel, and PowerPoint | Students, Faculty and Staff | No fee |
| Microsoft Product Activation (Key Management Service) | Activating Microsoft Products via KMS | Faculty and Staff | |
| MyUT | Student portal web-based system | Students | See service page for details |
| PDAParser | Generates code in several different programming languages to access PDA of Natural modules | Faculty and Staff | See service page for details |
| PDFGenerator | Utility that generates code to access PDA's of natural modules | Faculty and Staff | See service page for details |
| Red Hat Network Satellite (RHNS) | Red Hat Enterprise Linux installation media and patch management | Faculty and Staff | |
| Selfscan - Self Serve Vulnerability Scanning Service | Self Serve Vulnerability Scanning Service | Faculty and Staff | See service page for details |
| Senf (Sensitive Number Finder) | Scan computers from sensitive data | Students, Faculty and Staff | No fee |
| ServiceNow | ServiceNow platform for University business | Faculty and Staff | |
| SharePoint | Microsoft storage and collaboration application | Faculty and Staff | Fee |
| Software Distribution and Sales (SDS) | Software purchasing | Students, Faculty and Staff, Guest | Varies |
| Splunk | Instantly search all data generated by applications, servers, and network devices | Faculty and Staff | No fee |
| Stache | Share and store passwords, encryptions keys, personal identification numbers | Faculty and Staff | No fee |
| TID Printing | Print from the Mainframe | Faculty and Staff | No fee |
| TN3270 | Mainframe terminal access | Faculty and Staff | |
| UT Ready - Disaster Recovery Planning | Disaster Recovery Planning | Faculty and Staff | No fee |
| Windows Deployment Services | Unit and departmental Windows deployment for University owned machines | Faculty and Staff | No fee |
| Windows Software Update Service | Microsoft Windows and Office Updates | Faculty and Staff | |
| XML Gateway | Allows client applications to call the mainframe broker using REST or SOAP | Faculty and Staff | No fee |
| Service | Description | Who is this for | Cost |
|---|---|---|---|
| Adobe Connect - Web Conference | Create presentations and online training materials | Faculty and Staff | No fee |
| Campus Computer Labs | Computer labs, locations, and contact info | See service page for details | |
| Canvas | Cloud-hosted learning management system by Instructure for use at UT Austin | Faculty and Staff | |
| Classroom IT Request | Request assistance with classroom technology | Faculty and Staff | No fee |
| Classroom Response Systems (clickers) | Cooperative learning system & software | Students, Faculty and Staff, Guest | Varies |
| Qualtrics Survey Tool | Online Survey tool | Faculty and Staff | No fee |
| UT Print | Student printing on campus | Students | |
| UT Service Desk | Service Desk for The University of Texas at Austin | Students, Faculty and Staff, Guest, Public | |
| Webcasts and Streaming Media | Live webcasts and archival encoding of streaming media files | Faculty and Staff |
| Service | Description | Who is this for | Cost |
|---|---|---|---|
| Bomgar | Bomgar Remote Support | Faculty and Staff | See service page for details |
| Charter School IT Requests | Request assistance with Charter School technology | Faculty and Staff | No fee |
| Classroom IT Request | Request assistance with classroom technology | Faculty and Staff | No fee |
| Departmental Web Publishing Services | Departmental Web Publishing Services | Faculty and Staff | No fee |
| Hard Drive Destruction | Safely discard old computer hard drives | Faculty and Staff | No fee |
| IT Alerting (Everbridge) | Faculty and Staff | See service page for details | |
| IT Purchasing Services | College, School and Unit IT Purchasing Requests | Faculty and Staff | Fee |
| ITS Admin | ITS admininistrative, financial, and HR support | Faculty and Staff | |
| Managed Server Support | Managed Linux and Windows systems administration for servers, either physical or virtual | Faculty and Staff | Varies |
| Network Support | College, School, and Unit Network Support | Faculty and Staff | No fee |
| Phone Support | College, School, and Unit telephone support | Faculty and Staff | No fee |
| Tech Support | College, School, and Unit Technical Support | Students, Faculty and Staff | No fee |
| Technology Resources (TRecs) IT Support | Managed desktop support for colleges and departments | Faculty and Staff | Varies |
| UT Print | Student printing on campus | Students | |
| UT Service Desk | Service Desk for The University of Texas at Austin | Students, Faculty and Staff, Guest, Public | |
| UTHA Applications | Faculty and Staff | No fee |
| Service | Description | Who is this for | Cost |
|---|---|---|---|
| Accessibility Scanning and Assessments | Run an accessibility scan on your website | Faculty and Staff | No fee |
| API Registry (MuleSoft) | Listing of APIs | Faculty and Staff | No fee |
| CMS Hosting Platform | Cloud-based Web hosting platform for Drupal and WordPress | Faculty and Staff | Fee |
| CSR scientific software | Students, Faculty and Staff | No fee | |
| Departmental Web Publishing Services | Departmental Web Publishing Services | Faculty and Staff | No fee |
| Enterprise Binary Repository | Enterprise Binary Repository | Faculty and Staff | No fee |
| Enterprise Service Bus(Mulesoft ESB) | Middleware platform for APIs/Integrations | Faculty and Staff | |
| ERP UI | Consistent user interface forthe framework of administrative applications | Faculty and Staff | No fee |
| IT@UT | Technology (IT) resources and services for UT Austin | Public | No fee |
| Managed File Transfer (Stonebranch) | Managed File Transfer Service (JScape / UDM Gateway) | Faculty and Staff | No fee |
| Message Broker (RabbitMQ) | Platform for applications to send and receive messages | Faculty and Staff | No fee |
| Python Production Environment (PyPE) | Development environment for applications written for UT Direct | Faculty and Staff | No fee |
| Short Links Service | Shorten lengthy URLs | Faculty and Staff | No fee |
| University Blog Service | WordPress sites for students, faculty and staff | Students, Faculty and Staff | No fee |
| University Wiki Service | Wiki spaces for University affiliated groups, departments, and organizations | Students, Faculty and Staff | No fee |
| UT Direct | EID authenticated information about classes, college, jobs, or the university in general | Students, Faculty and Staff | No fee |
| UT Drupal Kit | Resources for Drupal site developers on campus | Faculty and Staff | No fee |
| UT QuickSites | Fully-managed web publishing service | Faculty and Staff | Fee |
| UT Web | Web hosting environment | Students, Faculty and Staff, Guest, Public | No fee |
| Version Control | Git repository hosting service | Faculty and Staff | No fee |
| Workload Automation (Stonebranch) | Enterprise orchestration provides workload automation | Faculty and Staff | No fee |
Contract Services & Consulting
| Service | Description | Who is this for | Cost |
|---|---|---|---|
| Web and Consulting Services | Contracted software and web solutions for departments and colleges | Faculty and Staff |
| Service | Description | Who is this for | Cost |
|---|---|---|---|
| Managed Server Support | Managed Linux and Windows systems administration for servers, either physical or virtual | Faculty and Staff | Varies |
| Service | Description | Who is this for | Cost |
|---|---|---|---|
| Managed Server Support | Managed Linux and Windows systems administration for servers, either physical or virtual | Faculty and Staff | Varies |
Email, Calendar & Collaboration
| Service | Description | Who is this for | Cost |
|---|---|---|---|
| Adobe Connect - Web Conference | Create presentations and online training materials | Faculty and Staff | No fee |
| SharePoint | Microsoft storage and collaboration application | Faculty and Staff | Fee |
| University Wiki Service | Wiki spaces for University affiliated groups, departments, and organizations | Students, Faculty and Staff | No fee |
| UT Box | Cloud-based file storage and sharing for business and academic purposes | Faculty and Staff | No fee |
| Service | Description | Who is this for | Cost |
|---|---|---|---|
| Group Email | Send mass email to the University community | Faculty and Staff | No fee |
| Mail Filtering Service | Reliable mail delivery, spam filtering and virus protection for mail servers | Faculty and Staff | No fee |
| Office 365 | Microsoft Exchange as a cloud-based service | Students, Faculty and Staff | No fee |
| Secure Messaging | Transmit sensitive messages and data securely to anyone who can log in to UT Direct | Faculty and Staff | No fee |
| Urgent Email System | Send Urgent Bulk Emails to all students and employees | Faculty and Staff | No fee |
| UT Lists | Email forums for teaching and collaboration | Faculty and Staff | No fee |
| UTmail | UT Gmail service | Faculty and Staff | No fee |
ID, Accounts & Access
| Service | Description | Who is this for | Cost |
|---|---|---|---|
| Austin Active Directory | Directory Access Protocol (LDAP) authentication for campus services | Faculty and Staff | No fee |
| Organizational Hierarchy System (OHS) Contacts | Department tool to identify individuals who are authorized to perform specific jobs | Faculty and Staff | No fee |
| Student Photo Roster | Access to student photo rosters | Faculty and Staff | No fee |
| UT Directory-White Pages Service (WHIPS) | Public directory service that contains contact information | Students, Faculty and Staff | No fee |
| uTexas Enterprise Directory (TED) | Private directory service | Faculty and Staff | No fee |
| Service | Description | Who is this for | Cost |
|---|---|---|---|
| Apollo | Developers can set up authorization schema profiles for applications | Faculty and Staff | No fee |
| Campus Security Systems (BACS) | Building Access Control Systems (BACS) and property protection | Faculty and Staff | Fee |
| EID | University of Texas Electronic Identity | Students, Faculty and Staff, Guest, Public | |
| Enterprise Authentication | Enterprise Authentication | Students, Faculty and Staff, Guest, Public | No fee |
| ID Center | University of Texas ID cards and badge access | Students, Faculty and Staff | |
| ID Photo Gateway | Connect Student ID photos to admin applications | Faculty and Staff | No fee |
| Individual Accounts | Help with accounts for individuals | Faculty and Staff | See service page for details |
| SailPoint IdentityIQ | A governance system supporting group and role-based access management | Faculty and Staff | No fee |
| Shibboleth | Open source authentication service | Faculty and Staff | No fee |
| Stache | Share and store passwords, encryptions keys, personal identification numbers | Faculty and Staff | No fee |
| Two-Factor Authentication | Connect safely with two-factor identification | Students, Faculty and Staff, Guest | No fee |
| uTexas Identity Manager (TIM) | Creation and management of identity accounts | Students, Faculty and Staff | No fee |
| UTLogin | Centralized authentication service | Faculty and Staff | No fee |
| Virtual ID Cards | View your UT EID and ID photo | Faculty and Staff | No fee |
Network, Media & Telecommunications
| Service | Description | Who is this for | Cost |
|---|---|---|---|
| Cabling and Wiring | Copper, Fiber, Ethernet, and other cabling for university facilities | Faculty and Staff | Fee |
| Service | Description | Who is this for | Cost |
|---|---|---|---|
| Network Support | College, School, and Unit Network Support | Faculty and Staff | No fee |
| Service | Description | Who is this for | Cost |
|---|---|---|---|
| Phone Support | College, School, and Unit telephone support | Faculty and Staff | No fee |
| Service | Description | Who is this for | Cost |
|---|---|---|---|
| Campus Cable TV | Televsion (CATV) for buildings on the main campus (except residence halls) | Faculty and Staff | |
| Digital Signage | Content distribution in facilities across UT main campus for departments | Faculty and Staff | |
| Event support | Special events audio-visual and media support | Faculty and Staff | Fee |
| IPTV | Stream 100 HD channels to network-connected computers, mobile devices and Amazon Fire TV | Faculty and Staff | |
| Multimedia Equipment Work | Equipment installation, maintenance and repair | Faculty and Staff | |
| Webcasts and Streaming Media | Live webcasts and archival encoding of streaming media files | Faculty and Staff |
| Service | Description | Who is this for | Cost |
|---|---|---|---|
| Department Networks | Network Design, Installation, and Operations for Departments | Faculty and Staff | No fee |
| Domain Name System (DNS) | DNS Hosting Services for Colleges and Departments | Faculty and Staff | Varies |
| General Networks | Access to wired Ethernet ports | Students, Faculty and Staff | No fee |
| Personal Network Access (PNA) | Personal Network Access | Students, Faculty and Staff | Fee |
| Residence Hall Network (Resnet) | Network and Internet Service for University Residence Halls | Students | Fee |
| Virtual Private Network (VPN) | Remote access to campus-only IT services | Students, Faculty and Staff | No fee |
| Warehouse | Network and telecom warehouse requests | Faculty and Staff | No fee |
| Wireless Networks (Wi-Fi) | Wi-Fi network and internet access | Students, Faculty and Staff, Guest | No fee |
| Service | Description | Who is this for | Cost |
|---|---|---|---|
| 1-800 Number Service | Request a departmental 1-800 number | Faculty and Staff | Fee |
| Cellular Service on Main Campus | Mobile/cell phone service on campus | Faculty and Staff | |
| UCD, Virtual, Physical (drypair) and Carrier circuits | Special Services: UCD, Virtual, Physical (drypair) and Carrier circuits | Faculty and Staff | Fee |
| Voice and Telephone Services | Phones for university facilities in greater Austin (VoIP/analog) | Faculty and Staff | Varies |
| Voice Mail & Auto-Attendants (AA) | Voice Mail and Automated Attendant services | Faculty and Staff | Varies |
Security
| Service | Description | Who is this for | Cost |
|---|---|---|---|
| Antivirus Software | Antivirus protection software for university-owned computers | Faculty and Staff, Public | See service page for details |
| Service | Description | Who is this for | Cost |
|---|---|---|---|
| Campus Security Systems (BACS) | Building Access Control Systems (BACS) and property protection | Faculty and Staff | Fee |
| Service | Description | Who is this for | Cost |
|---|---|---|---|
| Acceptable Use Policy Acknowledgement Form | Complete the Acceptable Use Policy Acknowledgement form | Faculty and Staff | See service page for details |
| IT Security Policies | Information Security Policies | Students, Faculty and Staff | See service page for details |
| Service | Description | Who is this for | Cost |
|---|---|---|---|
| Reporting a Stolen Device | Report stolen or lost computers and devices | Faculty and Staff | See service page for details |
| Security Exception Request | Request an IT security exception (ISO) | Faculty and Staff | See service page for details |
| Service | Description | Who is this for | Cost |
|---|---|---|---|
| AppReg | Security-specific data about applications | Faculty and Staff | No fee |
| Information Security Office Risk Assessment (ISORA) | Campus-wide IT risk assessment tool | Faculty and Staff | No fee |
| Senf (Sensitive Number Finder) | Scan computers from sensitive data | Students, Faculty and Staff | No fee |
| Service | Description | Who is this for | Cost |
|---|---|---|---|
| IT Security Consulting (Risk Management) Services | ISO security consulting services | Faculty and Staff | No fee |
| Selfscan - Self Serve Vulnerability Scanning Service | Self Serve Vulnerability Scanning Service | Faculty and Staff | See service page for details |
| UT Ready - Disaster Recovery Planning | Disaster Recovery Planning | Faculty and Staff | No fee |
Servers, Storage & Data
| Service | Description | Who is this for | Cost |
|---|---|---|---|
| Amazon Web Services (AWS) | Use Amazon Web Services for cloud workloads | Faculty and Staff | No fee |
| Microsoft Azure | Use Microsoft Azure for cloud workloads | Faculty and Staff | No fee |
| Service | Description | Who is this for | Cost |
|---|---|---|---|
| UT Box | Cloud-based file storage and sharing for business and academic purposes | Faculty and Staff | No fee |
| Service | Description | Who is this for | Cost |
|---|---|---|---|
| University Data Center (UDC) | Professionally managed data center to meet campus' growing information technology needs | Faculty and Staff | Varies |
| Service | Description | Who is this for | Cost |
|---|---|---|---|
| Microsoft SQL Server | Information Technology Services managed Microsoft SQL Server database services | Faculty and Staff | No fee |
| MySQL | Managed MySQL database services | Faculty and Staff | No fee |
| Oracle | Managed Oracle database services | Faculty and Staff | No fee |
| Service | Description | Who is this for | Cost |
|---|---|---|---|
| Research Computing | Computation resources for researchers and research departments | Faculty and Staff | See service page for details |
| Service | Description | Who is this for | Cost |
|---|---|---|---|
| Austin Disk | Secure online storage and sharing | Faculty and Staff | Fee |
| UTBackup | Computer back up system using Code42 | Faculty and Staff | Fee |
| Service | Description | Who is this for | Cost |
|---|---|---|---|
| UT Container Services (DEM, MCE) | Faculty and Staff |
| Service | Description | Who is this for | Cost |
|---|---|---|---|
| Virtual Machine Gateway (UT-VMG) | Request and self-provision virtual machines | Faculty and Staff | Fee |
Software & Applications
| Service | Description | Who is this for | Cost |
|---|---|---|---|
| Enterprise Content Management | Capture, store, and organize any type of data | Faculty and Staff | No fee |
| SharePoint | Microsoft storage and collaboration application | Faculty and Staff | Fee |
| Service | Description | Who is this for | Cost |
|---|---|---|---|
| Active Directory Certificates | Control access to IT services | Faculty and Staff | No fee |
| Enterprise Monitoring and Metrics | Monitoring for individual devices | Faculty and Staff | No fee |
| InCommon Certificates | InCommon (Web Server) SSL Certificates | Faculty and Staff | No fee |
| IT Maintenance Calendar | Post IT maintenance events | Faculty and Staff | |
| Red Hat Network Satellite (RHNS) | Red Hat Enterprise Linux installation media and patch management | Faculty and Staff | |
| Selfscan - Self Serve Vulnerability Scanning Service | Self Serve Vulnerability Scanning Service | Faculty and Staff | See service page for details |
| Stache | Share and store passwords, encryptions keys, personal identification numbers | Faculty and Staff | No fee |
| UT Ready - Disaster Recovery Planning | Disaster Recovery Planning | Faculty and Staff | No fee |
| Windows Deployment Services | Unit and departmental Windows deployment for University owned machines | Faculty and Staff | No fee |
| Windows Software Update Service | Microsoft Windows and Office Updates | Faculty and Staff |
| Service | Description | Who is this for | Cost |
|---|---|---|---|
| *DEFINE Internals | Mainframe user interface application | Faculty and Staff | No fee |
| *TXINFO | Store, modify, delete, and retrieve records from DP-INFO-SYSTEMS | Faculty and Staff | No fee |
| Electronic Inbox | Mainframe Electronic Inbox to access documents | Faculty and Staff | No fee |
| Green Output | Save digital Mainframe reports instead of printing | Faculty and Staff | |
| Mainframe | The UT Austin Administrative Computer System | Faculty and Staff | No fee |
| TID Printing | Print from the Mainframe | Faculty and Staff | No fee |
| TN3270 | Mainframe terminal access | Faculty and Staff |
| Service | Description | Who is this for | Cost |
|---|---|---|---|
| ServiceNow | ServiceNow platform for University business | Faculty and Staff |
| Service | Description | Who is this for | Cost |
|---|---|---|---|
| Antivirus Software | Antivirus protection software for university-owned computers | Faculty and Staff, Public | See service page for details |
| Apollo | Developers can set up authorization schema profiles for applications | Faculty and Staff | No fee |
| Campus Computer Store | Hardware/software sales and services | Students, Faculty and Staff | See service page for details |
| Campus Public FTP Server | Access to the University's public FTP server, ftp.utexas.edu | Students, Faculty and Staff | No fee |
| Digital Certificates | Signing and encrypting email and other documents | Faculty and Staff | No fee |
| JavaMail | Middleware application reads/forwards email content from mainframe to campus mail servers | Faculty and Staff | See service page for details |
| jEdit-DMG Plugin | Plugin to jEdit that allows access to UTDirect application source | Faculty and Staff | See service page for details |
| MATLAB | Algorithm development, data visualization, data analysis, and numerical computation | Students, Faculty and Staff | |
| Microsoft Office | Microsoft Office includes Word, Excel, and PowerPoint | Students, Faculty and Staff | No fee |
| Microsoft Product Activation (Key Management Service) | Activating Microsoft Products via KMS | Faculty and Staff | |
| MyUT | Student portal web-based system | Students | See service page for details |
| PDAParser | Generates code in several different programming languages to access PDA of Natural modules | Faculty and Staff | See service page for details |
| PDFGenerator | Utility that generates code to access PDA's of natural modules | Faculty and Staff | See service page for details |
| Senf (Sensitive Number Finder) | Scan computers from sensitive data | Students, Faculty and Staff | No fee |
| Software Distribution and Sales (SDS) | Software purchasing | Students, Faculty and Staff, Guest | Varies |
| Splunk | Instantly search all data generated by applications, servers, and network devices | Faculty and Staff | No fee |
| XML Gateway | Allows client applications to call the mainframe broker using REST or SOAP | Faculty and Staff | No fee |
Teaching, Classroom Technology & Labs
| Service | Description | Who is this for | Cost |
|---|---|---|---|
| Classroom IT Request | Request assistance with classroom technology | Faculty and Staff | No fee |
| UT Print | Student printing on campus | Students | |
| UT Service Desk | Service Desk for The University of Texas at Austin | Students, Faculty and Staff, Guest, Public |
| Service | Description | Who is this for | Cost |
|---|---|---|---|
| Adobe Connect - Web Conference | Create presentations and online training materials | Faculty and Staff | No fee |
| Canvas | Cloud-hosted learning management system by Instructure for use at UT Austin | Faculty and Staff | |
| Classroom Response Systems (clickers) | Cooperative learning system & software | Students, Faculty and Staff, Guest | Varies |
| Webcasts and Streaming Media | Live webcasts and archival encoding of streaming media files | Faculty and Staff |
| Service | Description | Who is this for | Cost |
|---|---|---|---|
| Campus Computer Labs | Computer labs, locations, and contact info | See service page for details |
| Service | Description | Who is this for | Cost |
|---|---|---|---|
| Qualtrics Survey Tool | Online Survey tool | Faculty and Staff | No fee |
Tech Support
| Service | Description | Who is this for | Cost |
|---|---|---|---|
| IT Purchasing Services | College, School and Unit IT Purchasing Requests | Faculty and Staff | Fee |
| Service | Description | Who is this for | Cost |
|---|---|---|---|
| UT Print | Student printing on campus | Students |
| Service | Description | Who is this for | Cost |
|---|---|---|---|
| Managed Server Support | Managed Linux and Windows systems administration for servers, either physical or virtual | Faculty and Staff | Varies |
| Service | Description | Who is this for | Cost |
|---|---|---|---|
| Bomgar | Bomgar Remote Support | Faculty and Staff | See service page for details |
| IT Alerting (Everbridge) | Faculty and Staff | See service page for details | |
| ITS Admin | ITS admininistrative, financial, and HR support | Faculty and Staff | |
| Technology Resources (TRecs) IT Support | Managed desktop support for colleges and departments | Faculty and Staff | Varies |
| UT Service Desk | Service Desk for The University of Texas at Austin | Students, Faculty and Staff, Guest, Public |
| Service | Description | Who is this for | Cost |
|---|---|---|---|
| Charter School IT Requests | Request assistance with Charter School technology | Faculty and Staff | No fee |
| Classroom IT Request | Request assistance with classroom technology | Faculty and Staff | No fee |
| Departmental Web Publishing Services | Departmental Web Publishing Services | Faculty and Staff | No fee |
| Hard Drive Destruction | Safely discard old computer hard drives | Faculty and Staff | No fee |
| Network Support | College, School, and Unit Network Support | Faculty and Staff | No fee |
| Phone Support | College, School, and Unit telephone support | Faculty and Staff | No fee |
| Tech Support | College, School, and Unit Technical Support | Students, Faculty and Staff | No fee |
| Service | Description | Who is this for | Cost |
|---|---|---|---|
| UTHA Applications | Faculty and Staff | No fee |
Web Publishing & Software Development
| Service | Description | Who is this for | Cost |
|---|---|---|---|
| Departmental Web Publishing Services | Departmental Web Publishing Services | Faculty and Staff | No fee |
| Service | Description | Who is this for | Cost |
|---|---|---|---|
| Departmental Web Publishing Services | Departmental Web Publishing Services | Faculty and Staff | No fee |
| Service | Description | Who is this for | Cost |
|---|---|---|---|
| Enterprise Binary Repository | Enterprise Binary Repository | Faculty and Staff | No fee |
| Version Control | Git repository hosting service | Faculty and Staff | No fee |
| Service | Description | Who is this for | Cost |
|---|---|---|---|
| API Registry (MuleSoft) | Listing of APIs | Faculty and Staff | No fee |
| Enterprise Service Bus(Mulesoft ESB) | Middleware platform for APIs/Integrations | Faculty and Staff | |
| Managed File Transfer (Stonebranch) | Managed File Transfer Service (JScape / UDM Gateway) | Faculty and Staff | No fee |
| Message Broker (RabbitMQ) | Platform for applications to send and receive messages | Faculty and Staff | No fee |
| Workload Automation (Stonebranch) | Enterprise orchestration provides workload automation | Faculty and Staff | No fee |
| Service | Description | Who is this for | Cost |
|---|---|---|---|
| ERP UI | Consistent user interface forthe framework of administrative applications | Faculty and Staff | No fee |
| IT@UT | Technology (IT) resources and services for UT Austin | Public | No fee |
| UT Direct | EID authenticated information about classes, college, jobs, or the university in general | Students, Faculty and Staff | No fee |
| Service | Description | Who is this for | Cost |
|---|---|---|---|
| CSR scientific software | Students, Faculty and Staff | No fee | |
| Python Production Environment (PyPE) | Development environment for applications written for UT Direct | Faculty and Staff | No fee |
| Service | Description | Who is this for | Cost |
|---|---|---|---|
| Accessibility Scanning and Assessments | Run an accessibility scan on your website | Faculty and Staff | No fee |
| Service | Description | Who is this for | Cost |
|---|---|---|---|
| CMS Hosting Platform | Cloud-based Web hosting platform for Drupal and WordPress | Faculty and Staff | Fee |
| UT Web | Web hosting environment | Students, Faculty and Staff, Guest, Public | No fee |
| Service | Description | Who is this for | Cost |
|---|---|---|---|
| Short Links Service | Shorten lengthy URLs | Faculty and Staff | No fee |
| University Blog Service | WordPress sites for students, faculty and staff | Students, Faculty and Staff | No fee |
| University Wiki Service | Wiki spaces for University affiliated groups, departments, and organizations | Students, Faculty and Staff | No fee |
| UT Drupal Kit | Resources for Drupal site developers on campus | Faculty and Staff | No fee |
| UT QuickSites | Fully-managed web publishing service | Faculty and Staff | Fee |