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ServiceNow Category IconContract Services & Consulting
ServiceNow Category IconEmail, Calendar & Collaboration
ServiceNow Category IconID, Accounts & Access
ServiceNow Category IconNetwork, Media & Telecommunications
ServiceNow Category IconSecurity
ServiceNow Category IconServers, Storage & Data
ServiceNow Category IconSoftware & Applications
ServiceNow Category IconTeaching, Classroom Technology & Labs
ServiceNow Category IconTech Support
ServiceNow Category IconWeb Publishing & Software Development
Contract Services & Consulting
Service Description Who is this for Cost
Web and Consulting Services Contracted software and web solutions for departments and colleges Faculty and Staff Fee
Email, Calendar & Collaboration
Service Description Who is this for Cost
Group Email Send mass email to the University community Faculty and Staff No fee
Mail Filtering Service Reliable mail delivery, spam filtering and virus protection for mail servers Faculty and Staff No fee
Office 365 Microsoft Exchange as a cloud-based service Students, Faculty and Staff No fee
Secure Messaging Transmit sensitive messages and data securely to anyone who can log in to UT Direct Faculty and Staff No fee
SharePoint Microsoft storage and collaboration application Faculty and Staff Fee
University Wiki Service Wiki spaces for University affiliated groups, departments, and organizations Students, Faculty and Staff No fee
Urgent Email System Send Urgent Bulk Emails to all students and employees Faculty and Staff No fee
UT Box Cloud-based file storage and sharing for business and academic purposes Faculty and Staff No fee
UT Lists Email forums for teaching and collaboration Faculty and Staff No fee
UTmail UT Gmail service Faculty and Staff No fee
ID, Accounts & Access
Service Description Who is this for Cost
Apollo Developers can set up authorization schema profiles for applications Faculty and Staff No fee
Austin Active Directory Directory Access Protocol (LDAP) authentication for campus services Faculty and Staff No fee
Authentication Authentication services Students, Faculty and Staff, Guest
Campus Security Systems Services Building Access Control Systems (BACS) and property protection Faculty and Staff Varies
EID University of Texas Electronic Identity Students, Faculty and Staff, Guest, Public
ID Center University of Texas ID cards and badge access Students, Faculty and Staff
ID Photos View your UT EID and ID photo Faculty and Staff
Individual Accounts Help with accounts for individuals Faculty and Staff
Organizational Hierarchy System (OHS) Contacts Department tool to identify individuals who are authorized to perform specific jobs Faculty and Staff
SailPoint IdentityIQ A governance system supporting group and role-based access management Faculty and Staff No fee
Stache Share and store passwords, encryptions keys, personal identification numbers Faculty and Staff No fee
Student Photo Roster Access to student photo rosters Faculty and Staff
UT Directory-White Pages Service (WHIPS) Public directory service that contains contact information Students, Faculty and Staff
uTexas Enterprise Directory (TED) Private directory service Faculty and Staff
uTexas Identity Manager (TIM) Creation and management of identity accounts Students, Faculty and Staff
Network, Media & Telecommunications
Service Description Who is this for Cost
1-800 Number Service Request a departmental toll-free number Faculty and Staff Fee
Cabling and Wiring Copper, Fiber, Ethernet, and other cabling for university facilities Faculty and Staff Fee
Campus Cable TV Television (CATV) for buildings on the main campus (except residence halls) Faculty and Staff Fee
Cellular Service on Main Campus Mobile/cell phone service on campus Faculty and Staff
Department Networks Network Design, Installation, and Operations for Departments Faculty and Staff
Digital Signage Content distribution in facilities across UT main campus for departments Faculty and Staff
Domain Name System (DNS) DNS Hosting Services for Colleges and Departments Faculty and Staff Varies
Event support Special events audio-visual and media support Faculty and Staff Fee
General Networks Access to wired Ethernet ports Students, Faculty and Staff No fee
Multimedia Equipment Work Equipment installation, maintenance and repair Faculty and Staff
Network Support College, School, and Unit Network Support Faculty and Staff No fee
Personal Network Access (PNA) Personal Network Access Students, Faculty and Staff Fee
Phone Support College, School, and Unit telephone support Faculty and Staff No fee
Residence Hall Network (Resnet) Network and Internet Service for University Residence Halls Students Fee
UCD, Virtual, Physical (drypair) and Carrier circuits Special Services: UCD, Virtual, Physical (drypair) and Carrier circuits Faculty and Staff
Virtual Private Network (VPN) Remote access to campus-only IT services Students, Faculty and Staff
Voice and Telephone Services Phones for university facilities in greater Austin (VoIP/analog) Faculty and Staff Varies
Voice Mail & Auto-Attendants (AA) Voice Mail and Automated Attendant services Faculty and Staff Varies
Warehouse Network and telecom warehouse requests Faculty and Staff No fee
Webcasts and Streaming Media Live webcasts and archival encoding of streaming media files Faculty and Staff Fee
Wireless Networks (Wi-Fi) Wi-Fi network and internet access Students, Faculty and Staff, Guest No fee
Security
Service Description Who is this for Cost
Acceptable Use Policy Acknowledgement Form Complete the Acceptable Use Policy Acknowledgement form Faculty and Staff
Antivirus Software Antivirus protection software for university-owned computers Faculty and Staff, Public
Campus Security Systems Services Building Access Control Systems (BACS) and property protection Faculty and Staff Varies
Isora GRC (includes System | App | Vendor Product Inventory) Campus-wide IT risk assessment tool Faculty and Staff No fee
IT Security Consulting (Risk Management) Services ISO security consulting services Faculty and Staff No fee
IT Security Policies Information Security Policies Students, Faculty and Staff
Reporting a Stolen Device Report stolen or lost computers and devices Faculty and Staff
Security Exception Request Request an IT security exception (ISO) Faculty and Staff
UT Ready - Disaster Recovery Planning Disaster Recovery Planning Faculty and Staff No fee
Vulnerability Management Program Vulnerability Scanning Service Faculty and Staff
Servers, Storage & Data
Service Description Who is this for Cost
Amazon Web Services (AWS) Use Amazon Web Services for cloud workloads Faculty and Staff
Apple Services Apple higher education services Faculty and Staff No fee
Application Delivery Controller Faculty and Staff No fee
Austin Disk Secure online storage and sharing Faculty and Staff Fee
Google Cloud Platform (GCP) Use Google Cloud Platform for cloud workloads Faculty and Staff No fee
Microsoft Azure Use Microsoft Azure for cloud workloads Faculty and Staff No fee
Microsoft SQL Server Information Technology Services managed Microsoft SQL Server database services Faculty and Staff No fee
MySQL Managed MySQL database services Faculty and Staff No fee
Oracle Managed Oracle database services Faculty and Staff No fee
Research Computing Computation resources for researchers and research departments Faculty and Staff
University Data Center (UDC) Professionally managed data center to meet campus' growing information technology needs Faculty and Staff Varies
UT Box Cloud-based file storage and sharing for business and academic purposes Faculty and Staff No fee
UT Container Services Faculty and Staff
UTBackup Computer back up system using Code42 Faculty and Staff Varies
Virtual Machine Gateway (UT-VMG) Request and self-provision virtual machines Faculty and Staff Fee
Software & Applications
Service Description Who is this for Cost
* DPUSER Mainframe application that supports a wide range of university applications and processes Faculty and Staff No fee
*DEFINE Internals Mainframe user interface application Faculty and Staff
Active Directory Certificates Control access to IT services Faculty and Staff No fee
Adabas Software AG's database management system (DBMS) Faculty and Staff No fee
Antivirus Software Antivirus protection software for university-owned computers Faculty and Staff, Public
Apollo Developers can set up authorization schema profiles for applications Faculty and Staff No fee
Application Lifecycle Management Faculty and Staff Varies
Campus Computer Store Hardware/software sales and services Students, Faculty and Staff
Digital Certificates Signing and encrypting email and other documents Faculty and Staff
Electronic Inbox Mainframe Electronic Inbox to access documents Faculty and Staff No fee
Endpoint Management Faculty and Staff No fee
Enterprise Content Management Capture, store, and organize any type of data Faculty and Staff No fee
Enterprise Monitoring and Metrics Monitoring for individual devices Faculty and Staff No fee
Green Output Save digital Mainframe reports instead of printing Faculty and Staff
InCommon Certificates InCommon (Web Server) SSL Certificates Faculty and Staff No fee
IT Maintenance Calendar Post IT maintenance events Faculty and Staff
JavaMail Middleware application reads/forwards email content from mainframe to campus mail servers Faculty and Staff
jEdit-DMG Plugin Plugin to jEdit that allows access to UTDirect application source Faculty and Staff
MATLAB Algorithm development, data visualization, data analysis, and numerical computation Students, Faculty and Staff No fee
Microsoft Office Microsoft Office includes Word, Excel, and PowerPoint Students, Faculty and Staff No fee
Microsoft Product Activation (Key Management Service) Activating Microsoft Products via KMS Faculty and Staff
MyUT Student portal web-based system Students
PDAParser Generates code in several different programming languages to access PDA of Natural modules Faculty and Staff
PDFGenerator Web service to generate PDF docs with values retrieved from Natural programs. Faculty and Staff
Protect Texas Together Public
Red Hat Network Satellite (RHNS) Red Hat Enterprise Linux installation media and patch management Faculty and Staff No fee
ServiceNow ServiceNow platform for University business Faculty and Staff No fee
SharePoint Microsoft storage and collaboration application Faculty and Staff Fee
Software Distribution and Sales (SDS) Software purchasing Students, Faculty and Staff, Guest Varies
Splunk Instantly search all data generated by applications, servers, and network devices Faculty and Staff No fee
Stache Share and store passwords, encryptions keys, personal identification numbers Faculty and Staff No fee
TID Printing Print Mainframe Reports to a campus based networked printer Faculty and Staff No fee
TN3270 Broser-based terminal access Faculty and Staff
UT Ready - Disaster Recovery Planning Disaster Recovery Planning Faculty and Staff No fee
Vulnerability Management Program Vulnerability Scanning Service Faculty and Staff
Windows Deployment Services Unit and departmental Windows deployment for University owned machines Faculty and Staff No fee
Windows Software Update Service Microsoft Windows and Office Updates Faculty and Staff
XML Gateway Allows client applications to call the mainframe broker using REST or SOAP Faculty and Staff No fee
Teaching, Classroom Technology & Labs
Service Description Who is this for Cost
Campus Computer Labs Computer labs, locations, and contact info
Canvas Cloud-hosted learning management system by Instructure for use at UT Austin Faculty and Staff No fee
Classroom IT Request Request assistance with classroom technology Faculty and Staff No fee
Classroom Response Systems (clickers) Cooperative learning system & software Students, Faculty and Staff, Guest Varies
Instructional Tools Students, Faculty and Staff No fee
Panopto Panopto is a lecture capture software. Students, Faculty and Staff No fee
Qualtrics Survey Tool Online Survey tool Faculty and Staff No fee
Quest Learning and Assessment Web-based content and homework delivery system maintained by the College of Natural Sciences Faculty and Staff Varies
Test Scanning Services Basic scanning of standard multiple-choice forms Faculty and Staff No fee
UT Print Student printing on campus Students
UT Service Desk Service Desk for The University of Texas at Austin Students, Faculty and Staff, Guest, Public
Webcasts and Streaming Media Live webcasts and archival encoding of streaming media files Faculty and Staff Fee
Zoom Zoom is a centrally supported video conferencing solution. Students, Faculty and Staff No fee
Tech Support
Service Description Who is this for Cost
Biomedical Imaging Center Advanced Imaging equipment support and training Students, Faculty and Staff No fee
Bomgar Bomgar Remote Support Faculty and Staff
Business Service Office - Jackson School of Geoscience Students, Faculty and Staff No fee
CAEE Human Resources Support Faculty and Staff No fee
Charter School IT Requests Request assistance with Charter School technology Faculty and Staff No fee
Classroom IT Request Request assistance with classroom technology Faculty and Staff No fee
Departmental Web Publishing Services Departmental Web Publishing Services Faculty and Staff No fee
Hard Drive Destruction Safely discard old computer hard drives Faculty and Staff
IT Purchasing Services College, School and Unit IT Purchasing Requests Faculty and Staff Fee
ITS Admin ITS admininistrative, financial, and HR support Faculty and Staff
Network Support College, School, and Unit Network Support Faculty and Staff No fee
Phone Support College, School, and Unit telephone support Faculty and Staff No fee
Tech Support College, School, and Unit Technical Support Students, Faculty and Staff No fee
Technology Resources (TRECS) IT Support Managed desktop support for colleges and departments Faculty and Staff Varies
Telework and Flexible Work Tools Students, Faculty and Staff No fee
Texas Development Service Desk Texas Development Service Desk - VIP Support, Eloqua Support Public No fee
TRECS Product Management Public
UT Print Student printing on campus Students
UT Service Desk Service Desk for The University of Texas at Austin Students, Faculty and Staff, Guest, Public
UTHA Applications Faculty and Staff No fee
Web Publishing & Software Development
Service Description Who is this for Cost
Accessibility Scanning and Assessments Run an accessibility scan on your website Faculty and Staff No fee
API Registry (MuleSoft) Listing of APIs Faculty and Staff No fee
Application Lifecycle Management Faculty and Staff Varies
CSR scientific software Students, Faculty and Staff No fee
Departmental Web Publishing Services Departmental Web Publishing Services Faculty and Staff No fee
Enterprise Binary Repository Enterprise Binary Repository Faculty and Staff No fee
Enterprise Service Bus(Mulesoft ESB) Middleware platform for APIs/Integrations Faculty and Staff No fee
ERP UI Consistent user interface forthe framework of administrative applications Faculty and Staff No fee
IT@UT Technology (IT) resources and services for UT Austin Public No fee
Managed File Transfer (Stonebranch) Managed File Transfer Service (JScape / UDM Gateway) Faculty and Staff No fee
Message Broker (RabbitMQ) Platform for applications to send and receive messages Faculty and Staff No fee
Pantheon Web Hosting Cloud-based Web hosting platform for Drupal and WordPress Faculty and Staff Fee
Python Production Environment (PyPE) Development environment for applications written for UT Direct Faculty and Staff No fee
Short Links Service Shorten lengthy URLs Faculty and Staff No fee
University Blog Service WordPress sites for students, faculty and staff Students, Faculty and Staff No fee
University Wiki Service Wiki spaces for University affiliated groups, departments, and organizations Students, Faculty and Staff No fee
UT Direct EID authenticated information about classes, college, jobs, or the university in general Students, Faculty and Staff No fee
UT Drupal Kit Resources for Drupal site developers on campus Faculty and Staff Varies
UT Web Web hosting environment Students, Faculty and Staff, Guest, Public No fee
Version Control Git repository hosting service Faculty and Staff No fee
Workload Automation (Stonebranch) Enterprise orchestration provides workload automation Faculty and Staff No fee
Contract Services & Consulting
Contract Software and Web Development
Service Description Who is this for Cost
Web and Consulting Services Contracted software and web solutions for departments and colleges Faculty and Staff Fee
Email, Calendar & Collaboration
Collaboration Services
Service Description Who is this for Cost
SharePoint Microsoft storage and collaboration application Faculty and Staff Fee
University Wiki Service Wiki spaces for University affiliated groups, departments, and organizations Students, Faculty and Staff No fee
UT Box Cloud-based file storage and sharing for business and academic purposes Faculty and Staff No fee
Email
Service Description Who is this for Cost
Group Email Send mass email to the University community Faculty and Staff No fee
Mail Filtering Service Reliable mail delivery, spam filtering and virus protection for mail servers Faculty and Staff No fee
Office 365 Microsoft Exchange as a cloud-based service Students, Faculty and Staff No fee
Secure Messaging Transmit sensitive messages and data securely to anyone who can log in to UT Direct Faculty and Staff No fee
Urgent Email System Send Urgent Bulk Emails to all students and employees Faculty and Staff No fee
UT Lists Email forums for teaching and collaboration Faculty and Staff No fee
UTmail UT Gmail service Faculty and Staff No fee
ID, Accounts & Access
Directory Services
Service Description Who is this for Cost
Austin Active Directory Directory Access Protocol (LDAP) authentication for campus services Faculty and Staff No fee
Organizational Hierarchy System (OHS) Contacts Department tool to identify individuals who are authorized to perform specific jobs Faculty and Staff
Student Photo Roster Access to student photo rosters Faculty and Staff
UT Directory-White Pages Service (WHIPS) Public directory service that contains contact information Students, Faculty and Staff
uTexas Enterprise Directory (TED) Private directory service Faculty and Staff
Identity and Access Management
Service Description Who is this for Cost
Apollo Developers can set up authorization schema profiles for applications Faculty and Staff No fee
Authentication Authentication services Students, Faculty and Staff, Guest
Campus Security Systems Services Building Access Control Systems (BACS) and property protection Faculty and Staff Varies
EID University of Texas Electronic Identity Students, Faculty and Staff, Guest, Public
ID Center University of Texas ID cards and badge access Students, Faculty and Staff
ID Photos View your UT EID and ID photo Faculty and Staff
Individual Accounts Help with accounts for individuals Faculty and Staff
SailPoint IdentityIQ A governance system supporting group and role-based access management Faculty and Staff No fee
Stache Share and store passwords, encryptions keys, personal identification numbers Faculty and Staff No fee
uTexas Identity Manager (TIM) Creation and management of identity accounts Students, Faculty and Staff
Network, Media & Telecommunications
Cabling and Construction
Service Description Who is this for Cost
Cabling and Wiring Copper, Fiber, Ethernet, and other cabling for university facilities Faculty and Staff Fee
College, School, Unit Network Support
Service Description Who is this for Cost
Network Support College, School, and Unit Network Support Faculty and Staff No fee
College, School, Unit Phone Support
Service Description Who is this for Cost
Phone Support College, School, and Unit telephone support Faculty and Staff No fee
Events, Audio-Visual, Multimedia Support
Service Description Who is this for Cost
Campus Cable TV Television (CATV) for buildings on the main campus (except residence halls) Faculty and Staff Fee
Digital Signage Content distribution in facilities across UT main campus for departments Faculty and Staff
Event support Special events audio-visual and media support Faculty and Staff Fee
Multimedia Equipment Work Equipment installation, maintenance and repair Faculty and Staff
Webcasts and Streaming Media Live webcasts and archival encoding of streaming media files Faculty and Staff Fee
Network and Internet Services
Service Description Who is this for Cost
Department Networks Network Design, Installation, and Operations for Departments Faculty and Staff
Domain Name System (DNS) DNS Hosting Services for Colleges and Departments Faculty and Staff Varies
General Networks Access to wired Ethernet ports Students, Faculty and Staff No fee
Personal Network Access (PNA) Personal Network Access Students, Faculty and Staff Fee
Residence Hall Network (Resnet) Network and Internet Service for University Residence Halls Students Fee
Virtual Private Network (VPN) Remote access to campus-only IT services Students, Faculty and Staff
Warehouse Network and telecom warehouse requests Faculty and Staff No fee
Wireless Networks (Wi-Fi) Wi-Fi network and internet access Students, Faculty and Staff, Guest No fee
Telephone
Service Description Who is this for Cost
1-800 Number Service Request a departmental toll-free number Faculty and Staff Fee
Cellular Service on Main Campus Mobile/cell phone service on campus Faculty and Staff
UCD, Virtual, Physical (drypair) and Carrier circuits Special Services: UCD, Virtual, Physical (drypair) and Carrier circuits Faculty and Staff
Voice and Telephone Services Phones for university facilities in greater Austin (VoIP/analog) Faculty and Staff Varies
Voice Mail & Auto-Attendants (AA) Voice Mail and Automated Attendant services Faculty and Staff Varies
Security
AntiVirus Services
Service Description Who is this for Cost
Antivirus Software Antivirus protection software for university-owned computers Faculty and Staff, Public
Campus Security Systems Services
Service Description Who is this for Cost
Campus Security Systems Services Building Access Control Systems (BACS) and property protection Faculty and Staff Varies
IT Security Policies and Compliance
Service Description Who is this for Cost
Acceptable Use Policy Acknowledgement Form Complete the Acceptable Use Policy Acknowledgement form Faculty and Staff
IT Security Policies Information Security Policies Students, Faculty and Staff
IT Security Reporting
Service Description Who is this for Cost
Reporting a Stolen Device Report stolen or lost computers and devices Faculty and Staff
Security Exception Request Request an IT security exception (ISO) Faculty and Staff
Risk Assessment Services
Service Description Who is this for Cost
Isora GRC (includes System | App | Vendor Product Inventory) Campus-wide IT risk assessment tool Faculty and Staff No fee
Security Review Services
Service Description Who is this for Cost
IT Security Consulting (Risk Management) Services ISO security consulting services Faculty and Staff No fee
UT Ready - Disaster Recovery Planning Disaster Recovery Planning Faculty and Staff No fee
Vulnerability Management Program Vulnerability Scanning Service Faculty and Staff
Servers, Storage & Data
Application Delivery
Service Description Who is this for Cost
Application Delivery Controller Faculty and Staff No fee
Cloud Computing
Service Description Who is this for Cost
Amazon Web Services (AWS) Use Amazon Web Services for cloud workloads Faculty and Staff
Apple Services Apple higher education services Faculty and Staff No fee
Google Cloud Platform (GCP) Use Google Cloud Platform for cloud workloads Faculty and Staff No fee
Microsoft Azure Use Microsoft Azure for cloud workloads Faculty and Staff No fee
Cloud Storage
Service Description Who is this for Cost
UT Box Cloud-based file storage and sharing for business and academic purposes Faculty and Staff No fee
Data Center Services
Service Description Who is this for Cost
University Data Center (UDC) Professionally managed data center to meet campus' growing information technology needs Faculty and Staff Varies
Database Hosting
Service Description Who is this for Cost
Microsoft SQL Server Information Technology Services managed Microsoft SQL Server database services Faculty and Staff No fee
MySQL Managed MySQL database services Faculty and Staff No fee
Oracle Managed Oracle database services Faculty and Staff No fee
Research Computing
Service Description Who is this for Cost
Research Computing Computation resources for researchers and research departments Faculty and Staff
Storage
Service Description Who is this for Cost
Austin Disk Secure online storage and sharing Faculty and Staff Fee
UTBackup Computer back up system using Code42 Faculty and Staff Varies
UT Container Services
Service Description Who is this for Cost
UT Container Services Faculty and Staff
Virtual Machine
Service Description Who is this for Cost
Virtual Machine Gateway (UT-VMG) Request and self-provision virtual machines Faculty and Staff Fee
Software & Applications
Document Management and Sharing
Service Description Who is this for Cost
Enterprise Content Management Capture, store, and organize any type of data Faculty and Staff No fee
SharePoint Microsoft storage and collaboration application Faculty and Staff Fee
Enterprise Management
Service Description Who is this for Cost
Active Directory Certificates Control access to IT services Faculty and Staff No fee
Application Lifecycle Management Faculty and Staff Varies
Endpoint Management Faculty and Staff No fee
Enterprise Monitoring and Metrics Monitoring for individual devices Faculty and Staff No fee
InCommon Certificates InCommon (Web Server) SSL Certificates Faculty and Staff No fee
IT Maintenance Calendar Post IT maintenance events Faculty and Staff
Red Hat Network Satellite (RHNS) Red Hat Enterprise Linux installation media and patch management Faculty and Staff No fee
Stache Share and store passwords, encryptions keys, personal identification numbers Faculty and Staff No fee
UT Ready - Disaster Recovery Planning Disaster Recovery Planning Faculty and Staff No fee
Vulnerability Management Program Vulnerability Scanning Service Faculty and Staff
Windows Deployment Services Unit and departmental Windows deployment for University owned machines Faculty and Staff No fee
Windows Software Update Service Microsoft Windows and Office Updates Faculty and Staff
Mainframe
Service Description Who is this for Cost
* DPUSER Mainframe application that supports a wide range of university applications and processes Faculty and Staff No fee
*DEFINE Internals Mainframe user interface application Faculty and Staff
Adabas Software AG's database management system (DBMS) Faculty and Staff No fee
Electronic Inbox Mainframe Electronic Inbox to access documents Faculty and Staff No fee
Green Output Save digital Mainframe reports instead of printing Faculty and Staff
TID Printing Print Mainframe Reports to a campus based networked printer Faculty and Staff No fee
TN3270 Broser-based terminal access Faculty and Staff
ServiceNow
Service Description Who is this for Cost
ServiceNow ServiceNow platform for University business Faculty and Staff No fee
Software Services
Service Description Who is this for Cost
Antivirus Software Antivirus protection software for university-owned computers Faculty and Staff, Public
Apollo Developers can set up authorization schema profiles for applications Faculty and Staff No fee
Campus Computer Store Hardware/software sales and services Students, Faculty and Staff
Digital Certificates Signing and encrypting email and other documents Faculty and Staff
JavaMail Middleware application reads/forwards email content from mainframe to campus mail servers Faculty and Staff
jEdit-DMG Plugin Plugin to jEdit that allows access to UTDirect application source Faculty and Staff
MATLAB Algorithm development, data visualization, data analysis, and numerical computation Students, Faculty and Staff No fee
Microsoft Office Microsoft Office includes Word, Excel, and PowerPoint Students, Faculty and Staff No fee
Microsoft Product Activation (Key Management Service) Activating Microsoft Products via KMS Faculty and Staff
MyUT Student portal web-based system Students
PDAParser Generates code in several different programming languages to access PDA of Natural modules Faculty and Staff
PDFGenerator Web service to generate PDF docs with values retrieved from Natural programs. Faculty and Staff
Protect Texas Together Public
Software Distribution and Sales (SDS) Software purchasing Students, Faculty and Staff, Guest Varies
Splunk Instantly search all data generated by applications, servers, and network devices Faculty and Staff No fee
XML Gateway Allows client applications to call the mainframe broker using REST or SOAP Faculty and Staff No fee
Teaching, Classroom Technology & Labs
Classroom Support
Service Description Who is this for Cost
Classroom IT Request Request assistance with classroom technology Faculty and Staff No fee
Test Scanning Services Basic scanning of standard multiple-choice forms Faculty and Staff No fee
UT Print Student printing on campus Students
UT Service Desk Service Desk for The University of Texas at Austin Students, Faculty and Staff, Guest, Public
Classroom Technologies
Service Description Who is this for Cost
Canvas Cloud-hosted learning management system by Instructure for use at UT Austin Faculty and Staff No fee
Classroom Response Systems (clickers) Cooperative learning system & software Students, Faculty and Staff, Guest Varies
Instructional Tools Students, Faculty and Staff No fee
Panopto Panopto is a lecture capture software. Students, Faculty and Staff No fee
Quest Learning and Assessment Web-based content and homework delivery system maintained by the College of Natural Sciences Faculty and Staff Varies
Webcasts and Streaming Media Live webcasts and archival encoding of streaming media files Faculty and Staff Fee
Zoom Zoom is a centrally supported video conferencing solution. Students, Faculty and Staff No fee
Labs and Rooms
Service Description Who is this for Cost
Campus Computer Labs Computer labs, locations, and contact info
Surveys
Service Description Who is this for Cost
Qualtrics Survey Tool Online Survey tool Faculty and Staff No fee
Tech Support
IT Purchasing and Inventory Services
Service Description Who is this for Cost
IT Purchasing Services College, School and Unit IT Purchasing Requests Faculty and Staff Fee
Printing Support
Service Description Who is this for Cost
UT Print Student printing on campus Students
Service Desks
Service Description Who is this for Cost
Biomedical Imaging Center Advanced Imaging equipment support and training Students, Faculty and Staff No fee
Bomgar Bomgar Remote Support Faculty and Staff
Business Service Office - Jackson School of Geoscience Students, Faculty and Staff No fee
CAEE Human Resources Support Faculty and Staff No fee
ITS Admin ITS admininistrative, financial, and HR support Faculty and Staff
Technology Resources (TRECS) IT Support Managed desktop support for colleges and departments Faculty and Staff Varies
UT Service Desk Service Desk for The University of Texas at Austin Students, Faculty and Staff, Guest, Public
Tech Support and IT Requests
Service Description Who is this for Cost
Charter School IT Requests Request assistance with Charter School technology Faculty and Staff No fee
Classroom IT Request Request assistance with classroom technology Faculty and Staff No fee
Departmental Web Publishing Services Departmental Web Publishing Services Faculty and Staff No fee
Hard Drive Destruction Safely discard old computer hard drives Faculty and Staff
Network Support College, School, and Unit Network Support Faculty and Staff No fee
Phone Support College, School, and Unit telephone support Faculty and Staff No fee
Tech Support College, School, and Unit Technical Support Students, Faculty and Staff No fee
Texas Development Service Desk Texas Development Service Desk - VIP Support, Eloqua Support Public No fee
TRECS Product Management Public
Telework and Flexible Work Tools
Service Description Who is this for Cost
Telework and Flexible Work Tools Students, Faculty and Staff No fee
UT Health Austin Support
Service Description Who is this for Cost
UTHA Applications Faculty and Staff No fee
Web Publishing & Software Development
College, School, Unit Website
Service Description Who is this for Cost
Departmental Web Publishing Services Departmental Web Publishing Services Faculty and Staff No fee
College, School, Unit Web Publishing Services
Service Description Who is this for Cost
Departmental Web Publishing Services Departmental Web Publishing Services Faculty and Staff No fee
Development Operations
Service Description Who is this for Cost
Application Lifecycle Management Faculty and Staff Varies
Enterprise Binary Repository Enterprise Binary Repository Faculty and Staff No fee
Version Control Git repository hosting service Faculty and Staff No fee
Integration Services
Service Description Who is this for Cost
API Registry (MuleSoft) Listing of APIs Faculty and Staff No fee
Enterprise Service Bus(Mulesoft ESB) Middleware platform for APIs/Integrations Faculty and Staff No fee
Managed File Transfer (Stonebranch) Managed File Transfer Service (JScape / UDM Gateway) Faculty and Staff No fee
Message Broker (RabbitMQ) Platform for applications to send and receive messages Faculty and Staff No fee
Workload Automation (Stonebranch) Enterprise orchestration provides workload automation Faculty and Staff No fee
Portal as a Service
Service Description Who is this for Cost
ERP UI Consistent user interface forthe framework of administrative applications Faculty and Staff No fee
IT@UT Technology (IT) resources and services for UT Austin Public No fee
UT Direct EID authenticated information about classes, college, jobs, or the university in general Students, Faculty and Staff No fee
Software Development Services
Service Description Who is this for Cost
CSR scientific software Students, Faculty and Staff No fee
Python Production Environment (PyPE) Development environment for applications written for UT Direct Faculty and Staff No fee
Web Hosting
Service Description Who is this for Cost
Pantheon Web Hosting Cloud-based Web hosting platform for Drupal and WordPress Faculty and Staff Fee
UT Web Web hosting environment Students, Faculty and Staff, Guest, Public No fee
Web Publishing Services
Service Description Who is this for Cost
Short Links Service Shorten lengthy URLs Faculty and Staff No fee
University Blog Service WordPress sites for students, faculty and staff Students, Faculty and Staff No fee
University Wiki Service Wiki spaces for University affiliated groups, departments, and organizations Students, Faculty and Staff No fee
UT Drupal Kit Resources for Drupal site developers on campus Faculty and Staff Varies
Web Scanning Services
Service Description Who is this for Cost
Accessibility Scanning and Assessments Run an accessibility scan on your website Faculty and Staff No fee


Show All

| * | 1 | A | B | C | D | E | F | G | H | I | J | M | N | O | P | Q | R | S | T | U | V | W | X | Z

* DPUSER

*

*DEFINE Internals

1

1-800 Number Service

A

Acceptable Use Policy Acknowledgement Form
Access and Assistance
Accessibility Scanning and Assessments
Active Directory Certificates
Adabas
Amazon Web Services (AWS)
Antivirus Software
API Registry (MuleSoft)
Apollo
Apple Services
Application Delivery Controller
Application Lifecycle Management
Austin Active Directory
Austin Disk
Authentication

B

Bevo Bucks
Biomedical Imaging Center
Bomgar
Business Service Office - Jackson School of Geoscience

C

Cabling and Wiring
CAEE Human Resources Support
Campus Cable TV
Campus Computer Labs
Campus Computer Store
Campus Security Systems Services
Canvas
Cellular Service on Main Campus
Charter School IT Requests
Classroom IT Request
Classroom Response Systems (clickers)
Course Instructor Survey - Faculty & Staff
Course Instructor Survey - Students
CSR scientific software

D

Data, Reporting, and Analytics
Department Networks
Departmental Web Publishing Services
Digital Certificates
Digital Signage
Domain Name System (DNS)

E

EID
Electronic Inbox
Endpoint Management
Enterprise Binary Repository
Enterprise Content Management
Enterprise Monitoring and Metrics
Enterprise Service Bus(Mulesoft ESB)
eProxy
ERP UI
Event support

F

Faculty & Staff Dine In Dollars

G

General Networks
Google Cloud Platform (GCP)
Green Output
Group Email

H

Hard Drive Destruction

I

ID Center
ID Photos
InCommon Certificates
Individual Accounts
Instructional Technology Consultations
Instructional Tools
Isora GRC (includes System | App | Vendor Product Inventory)
IT Maintenance Calendar
IT Purchasing Services
IT Security Consulting (Risk Management) Services
IT Security Policies
IT@UT
ITS Admin

J

JavaMail
jEdit-DMG Plugin

M

Mail Filtering Service
Managed File Transfer (Stonebranch)
MATLAB
Message Broker (RabbitMQ)
Microsoft Azure
Microsoft Office
Microsoft Product Activation (Key Management Service)
Microsoft SQL Server
Multimedia Equipment Work
MySQL
MyUT

N

Network Support

O

Office 365
Oracle
Organizational Hierarchy System (OHS) Contacts

P

Panopto
Pantheon Web Hosting
PDAParser
PDFGenerator
Personal Network Access (PNA)
Phone Support
Protect Texas Together
Python Production Environment (PyPE)

Q

Qualtrics Survey Tool
Quest Learning and Assessment

R

Red Hat Network Satellite (RHNS)
Reporting a Stolen Device
Research Computing
Residence Hall Network (Resnet)

S

SailPoint IdentityIQ
Secure Messaging
Security Exception Request
ServiceNow
SharePoint
Short Links Service
Software Distribution and Sales (SDS)
Splunk
Stache
Student Photo Roster

T

Tech Support
Technology Resources (TRECS) IT Support
Telework and Flexible Work Tools
Test Scanning Services
Texas Development Service Desk
TID Printing
TN3270
TRECS Product Management

U

UCD, Virtual, Physical (drypair) and Carrier circuits
University Blog Service
University Data Center (UDC)
University Wiki Service
Urgent Email System
UT Box
UT Container Services
UT Direct
UT Directory-White Pages Service (WHIPS)
UT Drupal Kit
UT Lists
UT Print
UT Ready - Disaster Recovery Planning
UT Service Desk
UT Web
UTBackup
uTexas Enterprise Directory (TED)
uTexas Identity Manager (TIM)
UTHA Applications
UTmail

V

Version Control
Virtual Machine Gateway (UT-VMG)
Virtual Private Network (VPN)
Voice and Telephone Services
Voice Mail & Auto-Attendants (AA)
Vulnerability Management Program

W

Warehouse
Web and Consulting Services
Webcasts and Streaming Media
Windows Deployment Services
Windows Software Update Service
Wireless Networks (Wi-Fi)
Workload Automation (Stonebranch)

X

XML Gateway

Z

Zoom

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