Service | Description | Who is this for | Cost |
---|---|---|---|
*DEFINE Internals | Mainframe user interface application | Faculty and Staff | |
Business Service Office - Jackson School of Geoscience | Jackson School of Geoscience Business Service Office Support | Students, Faculty and Staff | No fee |
CAEE Human Resources Support | Civil, Architectural, and Environmental Engineering HR Support | Faculty and Staff | No fee |
Campus Computer Store | Hardware/software sales and services | Students, Faculty and Staff | |
Data, Reporting, and Analytics | Cleaning, Transforming, and Modeling Data for Business Decisions | Faculty and Staff | No fee |
Electronic Inbox | Mainframe Electronic Inbox to access documents | Faculty and Staff | No fee |
Enterprise Content Management | Capture, store, and organize any type of data | Faculty and Staff | No fee |
Facilities Law School | Texas Law Facilities Office Requests | Faculty and Staff | No fee |
Financial Accounting and Reporting | Financial Accounting and Reporting (FAR) Requests | Faculty and Staff | No fee |
jEdit-DMG Plugin | Plugin to jEdit that allows access to UTDirect application source | Faculty and Staff | |
Managed File Transfer (Stonebranch) | Managed File Transfer Service (JScape / UDM Gateway) | Faculty and Staff | No fee |
Mechanical Engineering (PO Requests) | Walker Department of Mechanical Engineering Purchase Order Requests | Faculty and Staff | No fee |
PDAParser | Generates code in several different programming languages to access PDA of Natural modules | Faculty and Staff | |
PDFGenerator | Web service to generate PDF docs with values retrieved from Natural programs | Faculty and Staff | |
Texas Development Service Desk | Texas Development Service Desk - VIP and Eloqua Support | Public | No fee |
UTHA Applications | UT Health Austin Application Support | Faculty and Staff | No fee |
Workload Automation (Stonebranch) | Enterprise orchestration provides workload automation | Faculty and Staff | No fee |
WWH Common Spaces | Requests such as WWH gym access and WWH Commons event reservation | Faculty and Staff | No fee |
Service | Description | Who is this for | Cost |
---|---|---|---|
API Registry | Listing of Application Programming Interfaces (API) | Faculty and Staff | No fee |
Cellular Phones | Mobile/cell phone service on campus | Faculty and Staff, Public | No fee |
Enterprise Binary Repository | Software Repository for Packages, Artifacts and their Corresponding Metadata | Faculty and Staff | No fee |
Enterprise Service Bus | Middleware platform for APIs/Integrations | Faculty and Staff | No fee |
Event support | Special events audio-visual and media support | Faculty and Staff | Fee |
Group Email | Send important, university-sanctioned messages to the University community | Faculty and Staff | No fee |
IT Maintenance Calendar | Post IT maintenance events | Faculty and Staff | No fee |
IT@UT | Technology (IT) resources and services for UT Austin | Public | No fee |
JavaMail | Middleware application reads/forwards email content from mainframe to campus mail servers | Faculty and Staff | |
Legacy Telecommunications Services | Special Services: UCD, Virtual, Physical (drypair) and Carrier circuits | Faculty and Staff | Fee |
Mail Filtering Service | Reliable mail delivery, spam filtering and virus protection for mail servers | Faculty and Staff | No fee |
Message Broker (RabbitMQ) | Platform for applications to send and receive messages | Faculty and Staff | No fee |
Microsoft 365 | Microsoft 365 is a suite of communication and collaboration apps - email, chat and more | Students, Faculty and Staff | Varies |
MyUT | Student portal web-based system | Students | |
Pantheon Web Hosting | Cloud-based web hosting platform for Drupal and WordPress | Faculty and Staff | Varies |
Qualtrics Survey Tool | Online Survey tool | Faculty and Staff | No fee |
Secure Messaging | Transmit sensitive messages and data securely to anyone who can log in to UT Direct | Faculty and Staff | No fee |
Short Links Service | Shorten lengthy URLs | Faculty and Staff | No fee |
Technology Integration & Classroom/AV Support | Equipment installation, maintenance and repair | Faculty and Staff | Fee |
Telephones | Phones for university facilities in greater Austin (VoIP/analog) | Faculty and Staff | Varies |
University Blog Service | WordPress sites for students, faculty and staff | Students, Faculty and Staff | |
University Wiki Service | Wiki spaces for University affiliated groups, departments, and organizations | Students, Faculty and Staff | No fee |
Urgent Email System | Send Urgent Bulk Emails to all students and employees | Faculty and Staff | No fee |
UT Backstage | UT Backstage provides a central location for viewing applications your team develops. | Faculty and Staff | No fee |
UT Box | Cloud-based file storage and sharing for business and academic purposes | Faculty and Staff | No fee |
UT Container Management Platform (UT CMP) | Deployment environment for containerized applications supporting university purposes | Faculty and Staff | No fee |
UT Direct | EID authenticated information about classes, college, jobs, or the university in general | Students, Faculty and Staff | No fee |
UT Drupal Kit | Resources for Drupal site developers on campus | Faculty and Staff | Varies |
UT Lists | Email forums for teaching and collaboration | Faculty and Staff | No fee |
UT Web | Web hosting environment | Students, Faculty and Staff, Guest, Public | No fee |
UTmail | UT Gmail service | Faculty and Staff | No fee |
Version Control | Git repository hosting service | Faculty and Staff | No fee |
Virtel Web Access 3270 | Browser-based 3270 Enterprise Authenticated Mainframe access | Faculty and Staff | |
WordPress for Texas | WordPress for Texas (WFT) is a custom WordPress distribution provided by ITS | Faculty and Staff | No fee |
XML Gateway | Allows client applications to call the mainframe broker using REST or SOAP | Faculty and Staff | No fee |
Zoom | University supported video conferencing solution | Students, Faculty and Staff | No fee |
Service | Description | Who is this for | Cost |
---|---|---|---|
App Development | Mobile application development platforms | Faculty and Staff | No fee |
Apple Services | Apple higher education services | Faculty and Staff | No fee |
Campus Computer Store | Hardware/software sales and services | Students, Faculty and Staff | |
Endpoint Management | Centrally configure, secure, patch, and manage endpoint devices | Faculty and Staff | No fee |
Green Output | Save digital mainframe reports instead of printing | Faculty and Staff | No fee |
Liberal Arts Instructional Technology Services (LAITS) | Managed Desktop Support for Colleges and Departments | Faculty and Staff | No fee |
McCombs IT Support | Managed Desktop and Mobile Device Support for the McCombs School of Business | Faculty and Staff | See service page for details |
Microsoft Product Activation (Key Management Service) | Activating Microsoft Products via KMS | Faculty and Staff | |
Remote Support | Allows technicians to provide secure remote IT support | Faculty and Staff | |
Software Distribution and Sales (SDS) | Software purchasing | Students, Faculty and Staff, Guest | Varies |
Technology Resources (TRECS) IT Support | Managed desktop support for colleges and departments | Faculty and Staff | Varies |
Telework and Flexible Work Tools | Tools to enable users to work remotely | Students, Faculty and Staff | No fee |
UT Print | Student printing on campus | Students | Fee |
Service | Description | Who is this for | Cost |
---|---|---|---|
Acceptable Use Policy Acknowledgement Form | Complete the Acceptable Use Policy Acknowledgement form | Faculty and Staff | |
Antivirus Software | Antivirus protection software for university-owned computers | Faculty and Staff, Public | |
Apollo | Developers can set up authorization schema profiles for applications | Faculty and Staff | No fee |
Austin Active Directory | The Austin Active Directory and associated auxiliary services | Faculty and Staff | |
Authentication | Enterprise Authentication, Multi-Factor Authentication (MFA) a.k.a. Duo | Students, Faculty and Staff, Guest | No fee |
Digital Certificates | Signing and encrypting email and other documents | Faculty and Staff | No fee |
EID | University of Texas Electronic Identity | Students, Faculty and Staff, Guest, Public | No fee |
Group and Role Management | Apollo, Enterprise Group Services, Organizational Hierarchy System Contacts, SailPoint IIQ | Faculty and Staff | No fee |
Hard Drive and Media Destruction | Safely discard old computer hard drives and media | Faculty and Staff | No fee |
Identity Management | UT EID Self-Service Tool, UT EID Administrative Services, uTexas Identity Manager (TIM) | Faculty and Staff | No fee |
InCommon Certificates | InCommon (Web Server) SSL Certificates | Faculty and Staff | No fee |
Isora GRC (includes System | App | Vendor Product Inventory) | Campus-wide IT risk assessment tool | Faculty and Staff | No fee |
IT Security Consulting (Risk Management) Services | ISO security consulting services | Faculty and Staff | No fee |
IT Security Policies | Information Security Policies | Students, Faculty and Staff | No fee |
Organizational Hierarchy System (OHS) Contacts | Department tool to identify individuals who are authorized to perform specific jobs | Faculty and Staff | No fee |
Reporting a Stolen Device | Report stolen or lost computers and devices | Faculty and Staff | |
SailPoint IdentityIQ | A governance system supporting group and role-based access management | Faculty and Staff | No fee |
Security Exception Request | Request an IT security exception (ISO) | Faculty and Staff | |
Stache | Store and share passwords, encryptions keys, personal identification numbers | Faculty and Staff | No fee |
Student Photo Roster | Access to student photo rosters | Faculty and Staff | No fee |
UT Directory-White Pages Service (WHIPS) | Public directory service that contains contact information | Students, Faculty and Staff | No fee |
UT Ready - Disaster Recovery Planning | Disaster Recovery Planning | Faculty and Staff | No fee |
uTexas Enterprise Directory (TED) | Private directory service | Faculty and Staff | No fee |
uTexas Identity Manager (TIM) | Creation and management of identity accounts | Students, Faculty and Staff | No fee |
Vulnerability Management Program | Vulnerability Scanning Service | Faculty and Staff |
Service | Description | Who is this for | Cost |
---|---|---|---|
*DPUSER Application | Mainframe application that supports a wide range of university applications and processes | Faculty and Staff | No fee |
Adabas | Software AG's database management system (DBMS) | Faculty and Staff | |
Amazon Web Services (AWS) | Use Amazon Web Services for cloud workloads | Faculty and Staff | No fee |
Application Delivery Controller | improve the performance, security, and resiliency of applications delivered over the web | Faculty and Staff | No fee |
Austin Disk | Secure online storage and sharing | Faculty and Staff | Fee |
Cabling and Wiring | Copper, Fiber, Ethernet, and other cabling for university facilities | Faculty and Staff | Fee |
Cellular Networks | Distributed Antenna System | Faculty and Staff | No fee |
Department Networks | Network Design, Installation, and Operations for Departments | Faculty and Staff | No fee |
Enterprise Monitoring and Metrics | Monitoring for individual enterprise devices | Faculty and Staff | No fee |
Google Cloud Platform (GCP) | Use Google Cloud Platform for cloud workloads | Faculty and Staff | No fee |
IP Address Management | DNS Hosting Services for Colleges and Departments | Faculty and Staff | Varies |
Microsoft Azure | Use Microsoft Azure for cloud workloads | Faculty and Staff | No fee |
Microsoft SQL Server | Information Technology Services managed Microsoft SQL Server database services | Faculty and Staff | No fee |
MySQL | Managed MySQL database services | Faculty and Staff | No fee |
Oracle | Managed Oracle database services | Faculty and Staff | No fee |
Red Hat Network Satellite (RHNS) | Red Hat Enterprise Linux installation media and patch management | Faculty and Staff | No fee |
Residence Hall Network (Resnet) | Network and Internet Service for University Residence Halls | Students | Fee |
Splunk | Instantly search all data generated by applications, servers, and network devices | Faculty and Staff | No fee |
University Data Center (UDC) | Professionally managed data center to meet campus' growing information technology needs | Faculty and Staff | Varies |
UT Hybrid Cloud Infrastructure Platform (UTHCIP) | Faculty and Staff | ||
UT Ready - Disaster Recovery Planning | Disaster Recovery Planning | Faculty and Staff | No fee |
UTBackup | Computer back up system using Code42 | Faculty and Staff | No fee |
Virtual Machine Gateway (UT-VMG) | Request and self-provision virtual machines | Faculty and Staff | Fee |
Virtual Private Network (VPN) | Remote access to campus-only IT services | Students, Faculty and Staff | No fee |
Windows Software Update Service | Microsoft Windows and Office Updates | Faculty and Staff | |
Wireless Networks (Wi-Fi) | Wi-Fi network and internet access | Students, Faculty and Staff, Guest | No fee |
Service | Description | Who is this for | Cost |
---|---|---|---|
Access and Assistance | Dell Medical IT Assistance | Faculty and Staff | No fee |
Accessibility Scanning and Assessments | Get recommendations on how to improve the accessibility of your website | Faculty and Staff | No fee |
Application Lifecycle Management | Product Lifecycle Management for Software Development | Faculty and Staff | Fee |
Biomedical Imaging Center | Advanced Imaging equipment support and training | Students, Faculty and Staff | No fee |
Departmental Web Publishing Services | Departmental Web Publishing Services | Faculty and Staff | No fee |
Electronic Physical Security Systems | Building Access Control Systems (BACS) and property protection | Faculty and Staff | Varies |
ID Center | University of Texas ID cards and badge access | Students, Faculty and Staff | |
ID Photos | View your UT EID and ID photo | Faculty and Staff | No fee |
iSchool Technology Procurement | Faculty and Staff | No fee | |
IT Communications | Communicate important changes within the IT Community | Faculty and Staff | No fee |
ITS Admin | ITS admininistrative, financial, and HR support | Faculty and Staff | No fee |
ITS Service Management | Design, deliver, manage and improve the use of IT services | Faculty and Staff | |
N&T Warehouse | Network and telecom warehouse requests | Faculty and Staff | No fee |
Portfolio and Project Management | Faculty and Staff | See service page for details | |
ServiceNow | ServiceNow platform for University business | Faculty and Staff | |
Tech Support | College, School, and Unit Technical Support | Students, Faculty and Staff | No fee |
TID Printing | Print Mainframe Reports to a campus based networked printer | Faculty and Staff | No fee |
TRECS Product Management | TRECS Portfolio Support and Product Management (PSPM) | Public | No fee |
UT Service Desk | Service Desk for The University of Texas at Austin | Students, Faculty and Staff, Guest, Public | |
Web and Consulting Services | Contracted software and web solutions for departments and colleges | Faculty and Staff | Fee |
Service | Description | Who is this for | Cost |
---|---|---|---|
CSR scientific software | Center for Space Research Scientific Software Support | Students, Faculty and Staff | No fee |
MATLAB | Algorithm development, data visualization, data analysis, and numerical computation | Students, Faculty and Staff | No fee |
Research Computing | Computation resources for researchers and research departments | Faculty and Staff |
Service | Description | Who is this for | Cost |
---|---|---|---|
Canvas | Learning Management System | Faculty and Staff | No fee |
Classroom Response Systems (clickers) | Classroom Interactive Response Systems | Students, Faculty and Staff, Guest | Varies |
Course Evaluation System | Student feedback used in faculty review, program accreditation, & curriculum assessment | Faculty and Staff | |
Panopto | Video Management Platform | Students, Faculty and Staff | No fee |
Residence Hall Network (Resnet) | Network and Internet Service for University Residence Halls | Students | Fee |