Services

Administrative and Business
Service Description Who is this for Cost
Service *DEFINE Internals Description Mainframe user interface application Who is this for Faculty and Staff Cost
Service Business Service Office - Jackson School of Geoscience Description Jackson School of Geoscience Business Service Office Support Who is this for Students, Faculty and Staff Cost No fee
Service CAEE Human Resources Support Description Civil, Architectural, and Environmental Engineering HR Support Who is this for Faculty and Staff Cost No fee
Service Campus Computer Store Description Hardware/software sales and services Who is this for Students, Faculty and Staff Cost
Service Commons Event Services – Event Software Services Description Provide software solutions for managing events, spaces, and reservations. Who is this for Faculty and Staff Cost
Service Data, Reporting, and Analytics Description Cleaning, Transforming, and Modeling Data for Business Decisions Who is this for Faculty and Staff Cost No fee
Service Electronic Inbox Description Mainframe Electronic Inbox to access documents Who is this for Faculty and Staff Cost No fee
Service Enterprise Content Management Description Capture, store, and organize any type of data Who is this for Faculty and Staff Cost No fee
Service Facilities Law School Description Texas Law Facilities Office Requests Who is this for Faculty and Staff Cost No fee
Service Financial Accounting and Reporting Description Financial Accounting and Reporting (FAR) Requests Who is this for Faculty and Staff Cost No fee
Service jEdit-DMG Plugin Description Plugin to jEdit that allows access to UTDirect application source Who is this for Faculty and Staff Cost
Service Managed File Transfer (Stonebranch) Description Managed File Transfer Service (JScape / UDM Gateway) Who is this for Faculty and Staff Cost
Service Mechanical Engineering (PO Requests) Description Walker Department of Mechanical Engineering Purchase Order Requests Who is this for Faculty and Staff Cost No fee
Service PDAParser Description Generates code in several different programming languages to access PDA of Natural modules Who is this for Faculty and Staff Cost
Service PDFGenerator Description Web service to generate PDF docs with values retrieved from Natural programs Who is this for Faculty and Staff Cost
Service Texas Development Service Desk Description Texas Development Service Desk - VIP and Eloqua Support Who is this for Public Cost
Service UTHA Applications Description UT Health Austin Application Support Who is this for Faculty and Staff Cost No fee
Service Workload Automation (Stonebranch) Description Enterprise orchestration provides workload automation Who is this for Faculty and Staff Cost No fee
Service WWH Common Spaces Description Requests such as WWH gym access and WWH Commons event reservation Who is this for Faculty and Staff Cost No fee
Communication and Collaboration
Service Description Who is this for Cost
Service API Registry Description Listing of Application Programming Interfaces (API) Who is this for Faculty and Staff Cost No fee
Service Cellular Phones Description Mobile/cell phone service on campus Who is this for Faculty and Staff, Public Cost No fee
Service Enterprise Binary Repository Description Software Repository for Packages, Artifacts and their Corresponding Metadata Who is this for Faculty and Staff Cost
Service Enterprise Service Bus Description Middleware platform for APIs/Integrations Who is this for Faculty and Staff Cost No fee
Service Event support Description Special events audio-visual and media support Who is this for Faculty and Staff Cost Fee
Service Group Email Description Send important, university-sanctioned messages to the University community Who is this for Faculty and Staff Cost No fee
Service IT Maintenance Calendar Description Post IT maintenance events Who is this for Faculty and Staff Cost No fee
Service IT@UT Description Technology (IT) resources and services for UT Austin Who is this for Public Cost No fee
Service JavaMail Description Middleware application reads/forwards email content from mainframe to campus mail servers Who is this for Faculty and Staff Cost
Service Legacy Telecommunications Services Description Special Services: UCD, Virtual, Physical (drypair) and Carrier circuits Who is this for Faculty and Staff Cost Fee
Service Mail Filtering Service Description Reliable mail delivery, spam filtering and virus protection for mail servers Who is this for Faculty and Staff Cost
Service Message Broker (RabbitMQ) Description Platform for applications to send and receive messages Who is this for Faculty and Staff Cost
Service Microsoft 365 Description Microsoft 365 is a suite of communication and collaboration apps - email, chat and more Who is this for Students, Faculty and Staff Cost
Service MyUT Description Student portal web-based system Who is this for Students Cost
Service Pantheon Web Hosting Description Cloud-based web hosting platform for Drupal and WordPress Who is this for Faculty and Staff Cost Varies
Service Qualtrics Surveys Description Online Surveys Who is this for Faculty and Staff Cost
Service Secure Messaging Description Transmit sensitive messages and data securely to anyone who can log in to UT Direct Who is this for Faculty and Staff Cost No fee
Service Short Links Service Description Shorten lengthy URLs Who is this for Faculty and Staff Cost No fee
Service Technology Integration & Classroom/AV Support Description Equipment installation, maintenance and repair Who is this for Faculty and Staff Cost Fee
Service Telephones Description Phones for university facilities in greater Austin (VoIP/analog) Who is this for Faculty and Staff Cost Varies
Service University Blog Service Description WordPress sites for students, faculty and staff Who is this for Students, Faculty and Staff Cost
Service University Wiki Service Description Wiki spaces for University affiliated groups, departments, and organizations Who is this for Students, Faculty and Staff Cost
Service Urgent Email System Description Send Urgent Bulk Emails to all students and employees Who is this for Faculty and Staff Cost No fee
Service UT Backstage Description UT Backstage provides a central location for viewing applications your team develops. Who is this for Faculty and Staff Cost No fee
Service UT Box Description Cloud-based file storage and sharing for business and academic purposes Who is this for Faculty and Staff Cost No fee
Service UT Container Management Platform (UT CMP) Description Deployment environment for containerized applications supporting university purposes Who is this for Faculty and Staff Cost
Service UT Direct Description EID authenticated information about classes, college, jobs, or the university in general Who is this for Students, Faculty and Staff Cost No fee
Service UT Drupal Kit Description Resources for Drupal site developers on campus Who is this for Faculty and Staff Cost Varies
Service UT Lists Description Email forums for teaching and collaboration Who is this for Faculty and Staff Cost No fee
Service UT Web Description Web hosting environment Who is this for Students, Faculty and Staff, Guest, Public Cost No fee
Service UTmail Description UT Gmail service Who is this for Faculty and Staff Cost No fee
Service Version Control Description Git repository hosting service Who is this for Faculty and Staff Cost
Service Virtel Web Access 3270 Description Browser-based 3270 Enterprise Authenticated Mainframe access Who is this for Faculty and Staff Cost
Service WordPress for Texas Description WordPress for Texas (WFT) is a custom WordPress distribution provided by ITS Who is this for Faculty and Staff Cost No fee
Service XML Gateway Description Allows client applications to call the mainframe broker using REST or SOAP Who is this for Faculty and Staff Cost No fee
Service Zoom Description University supported video conferencing solution Who is this for Students, Faculty and Staff Cost
Desktop and Mobile Computing
Service Description Who is this for Cost
Service App Development Description Mobile application development platforms Who is this for Faculty and Staff Cost No fee
Service Apple Services Description Apple higher education services Who is this for Faculty and Staff Cost No fee
Service Campus Computer Store Description Hardware/software sales and services Who is this for Students, Faculty and Staff Cost
Service Endpoint Management Description Centrally configure, secure, patch, and manage endpoint devices Who is this for Faculty and Staff Cost
Service Green Output Description Save digital mainframe reports instead of printing Who is this for Faculty and Staff Cost No fee
Service Liberal Arts Instructional Technology Services (LAITS) Description Managed Desktop Support for Colleges and Departments Who is this for Faculty and Staff Cost No fee
Service McCombs IT Support Description Managed Desktop and Mobile Device Support for the McCombs School of Business Who is this for Faculty and Staff Cost No fee
Service Microsoft Product Activation (Key Management Service) Description Activating Microsoft Products via KMS Who is this for Faculty and Staff Cost
Service Remote Support Description Allows technicians to provide secure remote IT support Who is this for Faculty and Staff Cost
Service Software Distribution and Sales (SDS) Description Software purchasing Who is this for Students, Faculty and Staff, Guest Cost Varies
Service Technology Resources (TRECS) IT Support Description Managed desktop support for colleges and departments Who is this for Faculty and Staff Cost Varies
Service Telework and Flexible Work Tools Description Tools to enable users to work remotely Who is this for Students, Faculty and Staff Cost No fee
Service UT Print Description Student printing on campus Who is this for Students Cost Fee
Information Security
Service Description Who is this for Cost
Service Acceptable Use Policy Acknowledgement Form Description Complete the Acceptable Use Policy Acknowledgement form Who is this for Faculty and Staff Cost
Service Antivirus Software Description Antivirus protection software for university-owned computers Who is this for Faculty and Staff, Public Cost
Service Apollo Description Developers can set up authorization schema profiles for applications Who is this for Faculty and Staff Cost No fee
Service Austin Active Directory Description The Austin Active Directory and associated auxiliary services Who is this for Faculty and Staff Cost No fee
Service Authentication Description Enterprise Authentication, Multi-Factor Authentication (MFA) a.k.a. Duo Who is this for Students, Faculty and Staff, Guest Cost
Service Digital Certificates Description Signing and encrypting email and other documents Who is this for Faculty and Staff Cost No fee
Service Directory Services Description uTexas Enterprise Directory (TED), UT Directory, White Pages Service (WPS) Who is this for Faculty and Staff Cost No fee
Service EID Description University of Texas Electronic Identity Who is this for Students, Faculty and Staff, Guest, Public Cost No fee
Service Group and Role Management Description Apollo, Enterprise Group Services, Organizational Hierarchy System Contacts, SailPoint IIQ Who is this for Faculty and Staff Cost No fee
Service Hard Drive and Media Destruction Description Safely discard old computer hard drives and media Who is this for Faculty and Staff Cost No fee
Service Identity Management Description UT EID Self-Service Tool, UT EID Administrative Services, uTexas Identity Manager (TIM) Who is this for Faculty and Staff Cost No fee
Service InCommon Certificates Description InCommon (Web Server) SSL Certificates Who is this for Faculty and Staff Cost No fee
Service Isora GRC (includes System | App | Vendor Product Inventory) Description Campus-wide IT risk assessment tool Who is this for Faculty and Staff Cost No fee
Service IT Security Consulting (Risk Management) Services Description ISO security consulting services Who is this for Faculty and Staff Cost No fee
Service IT Security Policies Description Information Security Policies Who is this for Students, Faculty and Staff Cost No fee
Service Organizational Hierarchy System (OHS) Contacts Description Department tool to identify individuals who are authorized to perform specific jobs Who is this for Faculty and Staff Cost No fee
Service Reporting a Stolen Device Description Report stolen or lost computers and devices Who is this for Faculty and Staff Cost
Service SailPoint IdentityIQ Description A governance system supporting group and role-based access management Who is this for Faculty and Staff Cost No fee
Service Security Exception Request Description Request an IT security exception (ISO) Who is this for Faculty and Staff Cost
Service Stache Description Store and share passwords, encryptions keys, personal identification numbers Who is this for Faculty and Staff Cost
Service Student Photo Roster Description Access to student photo rosters Who is this for Faculty and Staff Cost No fee
Service UT Ready - Disaster Recovery Planning Description Disaster Recovery Planning Who is this for Faculty and Staff Cost No fee
Service uTexas Enterprise Directory (TED) Description Private directory service Who is this for Faculty and Staff Cost No fee
Service uTexas Identity Manager (TIM) Description Creation and management of identity accounts Who is this for Students, Faculty and Staff Cost No fee
Service Vulnerability Management Program Description Vulnerability Scanning Service Who is this for Faculty and Staff Cost
Infrastructure
Service Description Who is this for Cost
Service *DPUSER Application Description Mainframe application that supports a wide range of university applications and processes Who is this for Faculty and Staff Cost No fee
Service Adabas Description Software AG's database management system (DBMS) Who is this for Faculty and Staff Cost
Service Amazon Web Services (AWS) Description Use Amazon Web Services for cloud workloads Who is this for Faculty and Staff Cost No fee
Service Application Delivery Controller Description improve the performance, security, and resiliency of applications delivered over the web Who is this for Faculty and Staff Cost
Service Austin Disk Description Secure online storage and sharing Who is this for Faculty and Staff Cost Fee
Service Cabling and Wiring Description Copper, Fiber, Ethernet, and other cabling for university facilities Who is this for Faculty and Staff Cost Fee
Service Cellular Networks Description Distributed Antenna System Who is this for Faculty and Staff Cost No fee
Service Department Networks Description Network Design, Installation, and Operations for Departments Who is this for Faculty and Staff Cost
Service Enterprise Monitoring and Metrics Description Monitoring for individual enterprise devices Who is this for Faculty and Staff Cost No fee
Service Google Cloud Platform (GCP) Description Use Google Cloud Platform for cloud workloads Who is this for Faculty and Staff Cost No fee
Service IP Address Management Description DNS Hosting Services for Colleges and Departments Who is this for Faculty and Staff Cost Varies
Service Microsoft Azure Description Use Microsoft Azure for cloud workloads Who is this for Faculty and Staff Cost No fee
Service Microsoft SQL Server Description Information Technology Services managed Microsoft SQL Server database services Who is this for Faculty and Staff Cost
Service MySQL Description Managed MySQL database services Who is this for Faculty and Staff Cost No fee
Service Oracle Description Managed Oracle database services Who is this for Faculty and Staff Cost
Service Red Hat Network Satellite (RHNS) Description Red Hat Enterprise Linux installation media and patch management Who is this for Faculty and Staff Cost No fee
Service Residence Hall Network (Resnet) Description Network and Internet Service for University Residence Halls Who is this for Students Cost Fee
Service Splunk Description Instantly search all data generated by applications, servers, and network devices Who is this for Faculty and Staff Cost No fee
Service University Data Center (UDC) Description Professionally managed data center to meet campus' growing information technology needs Who is this for Faculty and Staff Cost
Service UT Hybrid Cloud Infrastructure Platform (UTHCIP) Description Who is this for Faculty and Staff Cost
Service UT Ready - Disaster Recovery Planning Description Disaster Recovery Planning Who is this for Faculty and Staff Cost No fee
Service UTBackup Description Computer back up system using Code42 Who is this for Faculty and Staff Cost No fee
Service Virtual Machine Gateway (UT-VMG) Description Request and self-provision virtual machines Who is this for Faculty and Staff Cost
Service Virtual Private Network (VPN) Description Remote access to campus-only IT services Who is this for Students, Faculty and Staff Cost No fee
Service Windows Software Update Service Description Microsoft Windows and Office Updates Who is this for Faculty and Staff Cost
Service Wireless Networks (Wi-Fi) Description Wi-Fi network and internet access Who is this for Students, Faculty and Staff, Guest Cost
IT Professional Services
Service Description Who is this for Cost
Service Access and Assistance Description Dell Medical IT Assistance Who is this for Faculty and Staff Cost No fee
Service Accessibility Scanning and Assessments Description Get recommendations on how to improve the accessibility of your website Who is this for Faculty and Staff Cost No fee
Service Application Lifecycle Management Description Product Lifecycle Management for Software Development Who is this for Faculty and Staff Cost Fee
Service Biomedical Imaging Center Description Advanced Imaging equipment support and training Who is this for Students, Faculty and Staff Cost No fee
Service Departmental Web Publishing Services Description Departmental Web Publishing Services Who is this for Faculty and Staff Cost
Service Electronic Physical Security Systems Description Building Access Control Systems (BACS) and property protection Who is this for Faculty and Staff Cost Varies
Service ET Operations Description ITS admininistrative, financial, and HR support Who is this for Faculty and Staff Cost No fee
Service ID Center Description University of Texas ID cards and badge access Who is this for Students, Faculty and Staff Cost
Service ID Photos Description View your UT EID and ID photo Who is this for Faculty and Staff Cost No fee
Service IT Communications Description Communicate important changes within the IT Community Who is this for Faculty and Staff Cost No fee
Service ITS Service Management Description Design, deliver, manage and improve the use of IT services Who is this for Faculty and Staff Cost No fee
Service N&T Warehouse Description Network and telecom warehouse requests Who is this for Faculty and Staff Cost No fee
Service School of Information Description UT iSchool Administrative Service Requests Who is this for Faculty and Staff Cost No fee
Service ServiceNow Description ServiceNow platform for University business Who is this for Faculty and Staff Cost No fee
Service Tech Support Description College, School, and Unit Technical Support Who is this for Students, Faculty and Staff Cost No fee
Service TID Printing Description Print Mainframe Reports to a campus based networked printer Who is this for Faculty and Staff Cost No fee
Service TRECS Product Management Description TRECS Portfolio Support and Product Management (PSPM) Who is this for Public Cost No fee
Service UT Service Desk Description Service Desk for The University of Texas at Austin Who is this for Students, Faculty and Staff, Guest, Public Cost No fee
Service Web and Consulting Services Description Contracted software and web solutions for departments and colleges Who is this for Faculty and Staff Cost Fee
Research
Service Description Who is this for Cost
Service CSR scientific software Description Center for Space Research Scientific Software Support Who is this for Students, Faculty and Staff Cost No fee
Service MATLAB Description Algorithm development, data visualization, data analysis, and numerical computation Who is this for Students, Faculty and Staff Cost
Service Research Computing Description Computation resources for researchers and research departments Who is this for Faculty and Staff Cost
Teaching and Learning
Service Description Who is this for Cost
Service Canvas Description Learning Management System Who is this for Faculty and Staff Cost
Service Classroom Response Systems (clickers) Description Classroom Interactive Response Systems Who is this for Students, Faculty and Staff, Guest Cost Varies
Service Course Evaluation System Description Student feedback used in faculty review, program accreditation, & curriculum assessment Who is this for Faculty and Staff Cost
Service Panopto Description Video Management Platform Who is this for Students, Faculty and Staff Cost No fee
Service Residence Hall Network (Resnet) Description Network and Internet Service for University Residence Halls Who is this for Students Cost Fee
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