Services

Administrative and Business
Service Description Who is this for Cost
*DEFINE Internals Mainframe user interface application Faculty and Staff No fee
Business Service Office - Jackson School of Geoscience Jackson School of Geoscience Business Service Office Support Students, Faculty and Staff No fee
CAEE Human Resources Support Civil, Architectural, and Environmental Engineering HR Support Faculty and Staff No fee
Campus Computer Store Hardware/software sales and services Students, Faculty and Staff
Data, Reporting, and Analytics Cleaning, Transforming, and Modeling Data for Business Decisions Faculty and Staff No fee
Electronic Inbox Mainframe Electronic Inbox to access documents Faculty and Staff No fee
Enterprise Content Management Capture, store, and organize any type of data Faculty and Staff No fee
Facilities Law School Texas Law Facilities Office Requests Faculty and Staff No fee
Financial Accounting and Reporting Financial Accounting and Reporting (FAR) Requests Faculty and Staff No fee
jEdit-DMG Plugin Plugin to jEdit that allows access to UTDirect application source Faculty and Staff
Managed File Transfer (Stonebranch) Managed File Transfer Service (JScape / UDM Gateway) Faculty and Staff No fee
PDAParser Generates code in several different programming languages to access PDA of Natural modules Faculty and Staff
PDFGenerator Web service to generate PDF docs with values retrieved from Natural programs Faculty and Staff
Texas Development Service Desk Texas Development Service Desk - VIP and Eloqua Support Public No fee
UTHA Applications UT Health Austin Application Support Faculty and Staff No fee
Workload Automation (Stonebranch) Enterprise orchestration provides workload automation Faculty and Staff No fee
WWH Common Spaces Requests such as WWH gym access and WWH Commons event reservation Faculty and Staff No fee
Communication and Collaboration
Service Description Who is this for Cost
A/V Media Installation and Support Equipment installation, maintenance and repair Faculty and Staff Fee
API Registry Listing of Application Programming Interfaces (API) Faculty and Staff No fee
Cellular Phones Mobile/cell phone service on campus Faculty and Staff, Public No fee
Enterprise Binary Repository Software Repository for Packages, Artifacts and their Corresponding Metadata Faculty and Staff No fee
Enterprise Service Bus Middleware platform for APIs/Integrations Faculty and Staff No fee
ERP UI Consistent user interface forthe framework of administrative applications Faculty and Staff No fee
Event support Special events audio-visual and media support Faculty and Staff Fee
Group Email Send important, university-sanctioned messages to the University community Faculty and Staff No fee
IT Maintenance Calendar Post IT maintenance events Faculty and Staff No fee
IT@UT Technology (IT) resources and services for UT Austin Public No fee
JavaMail Middleware application reads/forwards email content from mainframe to campus mail servers Faculty and Staff
Legacy Telecommunications Services Special Services: UCD, Virtual, Physical (drypair) and Carrier circuits Faculty and Staff Fee
Mail Filtering Service Reliable mail delivery, spam filtering and virus protection for mail servers Faculty and Staff No fee
Message Broker (RabbitMQ) Platform for applications to send and receive messages Faculty and Staff No fee
Microsoft Office Microsoft Office includes Word, Excel, and PowerPoint Students, Faculty and Staff No fee
MyUT Student portal web-based system Students
Office 365 Microsoft Exchange as a cloud-based service Students, Faculty and Staff No fee
Pantheon Web Hosting Cloud-based web hosting platform for Drupal and WordPress Faculty and Staff Fee
Python Production Environment (PyPE) Development environment for applications written for UT Direct Faculty and Staff No fee
Qualtrics Survey Tool Online Survey tool Faculty and Staff No fee
Secure Messaging Transmit sensitive messages and data securely to anyone who can log in to UT Direct Faculty and Staff No fee
SharePoint Microsoft storage and collaboration application Faculty and Staff Fee
Short Links Service Shorten lengthy URLs Faculty and Staff No fee
Telephones Phones for university facilities in greater Austin (VoIP/analog) Faculty and Staff Varies
University Blog Service WordPress sites for students, faculty and staff Students, Faculty and Staff No fee
University Wiki Service Wiki spaces for University affiliated groups, departments, and organizations Students, Faculty and Staff No fee
Urgent Email System Send Urgent Bulk Emails to all students and employees Faculty and Staff No fee
UT Box Cloud-based file storage and sharing for business and academic purposes Faculty and Staff No fee
UT Container Management Platform (UT CMP) Deployment environment for containerized applications supporting university purposes Faculty and Staff No fee
UT Container Services Deployment Environment Management (DEM) Faculty and Staff No fee
UT Direct EID authenticated information about classes, college, jobs, or the university in general Students, Faculty and Staff No fee
UT Drupal Kit Resources for Drupal site developers on campus Faculty and Staff Varies
UT Lists Email forums for teaching and collaboration Faculty and Staff No fee
UT Web Web hosting environment Students, Faculty and Staff, Guest, Public No fee
UTmail UT Gmail service Faculty and Staff No fee
Version Control Git repository hosting service Faculty and Staff No fee
Virtel Web Access 3270 Browser-based 3270 Enterprise Authenticated Mainframe access Faculty and Staff
XML Gateway Allows client applications to call the mainframe broker using REST or SOAP Faculty and Staff No fee
Zoom University supported video conferencing solution Students, Faculty and Staff No fee
Desktop and Mobile Computing
Service Description Who is this for Cost
App Development Mobile application development platforms Faculty and Staff No fee
Apple Services Apple higher education services Faculty and Staff No fee
Campus Computer Store Hardware/software sales and services Students, Faculty and Staff
Endpoint Management Centrally configure, secure, patch, and manage endpoint devices Faculty and Staff No fee
Green Output Save digital mainframe reports instead of printing Faculty and Staff No fee
Liberal Arts Instructional Technology Services (LAITS) Managed Desktop Support for Colleges and Departments Faculty and Staff No fee
Microsoft Product Activation (Key Management Service) Activating Microsoft Products via KMS Faculty and Staff
Remote Support Allows technicians to provide secure remote IT support Faculty and Staff
Software Distribution and Sales (SDS) Software purchasing Students, Faculty and Staff, Guest Varies
Technology Resources (TRECS) IT Support Managed desktop support for colleges and departments Faculty and Staff Varies
Telework and Flexible Work Tools Tools to enable users to work remotely Students, Faculty and Staff No fee
UT Print Student printing on campus Students Fee
Information Security
Service Description Who is this for Cost
Acceptable Use Policy Acknowledgement Form Complete the Acceptable Use Policy Acknowledgement form Faculty and Staff
Active Directory Certificate Services Control access to IT services Faculty and Staff No fee
Antivirus Software Antivirus protection software for university-owned computers Faculty and Staff, Public
Apollo Developers can set up authorization schema profiles for applications Faculty and Staff No fee
Austin Active Directory Directory Access Protocol (LDAP) authentication for campus services Faculty and Staff No fee
Authentication Facilitates electronic identity validation Students, Faculty and Staff, Guest No fee
Digital Certificates Signing and encrypting email and other documents Faculty and Staff No fee
EID University of Texas Electronic Identity Students, Faculty and Staff, Guest, Public No fee
Hard Drive and Media Destruction Safely discard old computer hard drives and media Faculty and Staff
InCommon Certificates InCommon (Web Server) SSL Certificates Faculty and Staff No fee
Isora GRC (includes System | App | Vendor Product Inventory) Campus-wide IT risk assessment tool Faculty and Staff No fee
IT Security Consulting (Risk Management) Services ISO security consulting services Faculty and Staff No fee
IT Security Policies Information Security Policies Students, Faculty and Staff No fee
Organizational Hierarchy System (OHS) Contacts Department tool to identify individuals who are authorized to perform specific jobs Faculty and Staff No fee
Reporting a Stolen Device Report stolen or lost computers and devices Faculty and Staff
SailPoint IdentityIQ A governance system supporting group and role-based access management Faculty and Staff No fee
Security Exception Request Request an IT security exception (ISO) Faculty and Staff
Stache Store and share passwords, encryptions keys, personal identification numbers Faculty and Staff No fee
Student Photo Roster Access to student photo rosters Faculty and Staff No fee
UT Directory-White Pages Service (WHIPS) Public directory service that contains contact information Students, Faculty and Staff No fee
UT Ready - Disaster Recovery Planning Disaster Recovery Planning Faculty and Staff No fee
uTexas Enterprise Directory (TED) Private directory service Faculty and Staff No fee
uTexas Identity Manager (TIM) Creation and management of identity accounts Students, Faculty and Staff No fee
Vulnerability Management Program Vulnerability Scanning Service Faculty and Staff
Infrastructure
Service Description Who is this for Cost
*DPUSER Application Mainframe application that supports a wide range of university applications and processes Faculty and Staff No fee
Adabas Software AG's database management system (DBMS) Faculty and Staff No fee
Amazon Web Services (AWS) Use Amazon Web Services for cloud workloads Faculty and Staff
Application Delivery Controller improve the performance, security, and resiliency of applications delivered over the web Faculty and Staff No fee
Austin Disk Secure online storage and sharing Faculty and Staff Fee
Cabling and Wiring Copper, Fiber, Ethernet, and other cabling for university facilities Faculty and Staff Fee
Cellular Networks Distributed Antenna System Faculty and Staff No fee
Department Networks Network Design, Installation, and Operations for Departments Faculty and Staff No fee
Enterprise Monitoring and Metrics Monitoring for individual enterprise devices Faculty and Staff No fee
Google Cloud Platform (GCP) Use Google Cloud Platform for cloud workloads Faculty and Staff
IP Address Management DNS Hosting Services for Colleges and Departments Faculty and Staff Varies
Microsoft Azure Use Microsoft Azure for cloud workloads Faculty and Staff
Microsoft SQL Server Information Technology Services managed Microsoft SQL Server database services Faculty and Staff No fee
MySQL Managed MySQL database services Faculty and Staff No fee
Oracle Managed Oracle database services Faculty and Staff No fee
Red Hat Network Satellite (RHNS) Red Hat Enterprise Linux installation media and patch management Faculty and Staff No fee
Residence Hall Network (Resnet) Network and Internet Service for University Residence Halls Students Fee
Splunk Instantly search all data generated by applications, servers, and network devices Faculty and Staff No fee
University Data Center (UDC) Professionally managed data center to meet campus' growing information technology needs Faculty and Staff Varies
UT Ready - Disaster Recovery Planning Disaster Recovery Planning Faculty and Staff No fee
UTBackup Computer back up system using Code42 Faculty and Staff No fee
Virtual Machine Gateway (UT-VMG) Request and self-provision virtual machines Faculty and Staff Fee
Virtual Private Network (VPN) Remote access to campus-only IT services Students, Faculty and Staff No fee
Windows Software Update Service Microsoft Windows and Office Updates Faculty and Staff
Wireless Networks (Wi-Fi) Wi-Fi network and internet access Students, Faculty and Staff, Guest No fee
IT Professional Services
Service Description Who is this for Cost
Access and Assistance Dell Medical IT Assistance Faculty and Staff No fee
Accessibility Scanning and Assessments Get recommendations on how to improve the accessibility of your website Faculty and Staff No fee
Application Lifecycle Management Product Lifecycle Management for Software Development Faculty and Staff Fee
Biomedical Imaging Center Advanced Imaging equipment support and training Students, Faculty and Staff No fee
Campus Security Systems Services Building Access Control Systems (BACS) and property protection Faculty and Staff Varies
Departmental Web Publishing Services Departmental Web Publishing Services Faculty and Staff No fee
ID Center University of Texas ID cards and badge access Students, Faculty and Staff
ID Photos View your UT EID and ID photo Faculty and Staff No fee
IT Purchasing Services College, School and Unit IT Purchasing Requests Faculty and Staff Fee
ITS Admin ITS admininistrative, financial, and HR support Faculty and Staff No fee
ITS Service Management Design, deliver, manage and improve the use of IT services Faculty and Staff
N&T Warehouse Network and telecom warehouse requests Faculty and Staff No fee
ServiceNow ServiceNow platform for University business Faculty and Staff No fee
Tech Support College, School, and Unit Technical Support Students, Faculty and Staff No fee
TID Printing Print Mainframe Reports to a campus based networked printer Faculty and Staff No fee
TRECS Product Management TRECS Portfolio Support and Product Management (PSPM) Public No fee
UT Service Desk Service Desk for The University of Texas at Austin Students, Faculty and Staff, Guest, Public
Web and Consulting Services Contracted software and web solutions for departments and colleges Faculty and Staff
Research
Service Description Who is this for Cost
CSR scientific software Center for Space Research Scientific Software Support Students, Faculty and Staff No fee
MATLAB Algorithm development, data visualization, data analysis, and numerical computation Students, Faculty and Staff No fee
Research Computing Computation resources for researchers and research departments Faculty and Staff
Teaching and Learning
Service Description Who is this for Cost
Canvas Learning Management System Faculty and Staff No fee
Classroom Response Systems (clickers) Classroom Interactive Response Systems Students, Faculty and Staff, Guest Varies
Course Evaluation System Student feedback used in faculty review, program accreditation, & curriculum assessment Faculty and Staff
Panopto Lecture Capture Software Students, Faculty and Staff No fee
Residence Hall Network (Resnet) Network and Internet Service for University Residence Halls Students Fee
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