Tech Support
Computer support, hardware issues, software help, printing, and other IT related questions.
Tech Support
| Service | Description | Who is this for | Cost |
|---|---|---|---|
| IT Purchasing Services | College, School and Unit IT Purchasing Requests | Faculty and Staff | Fee |
| Service | Description | Who is this for | Cost |
|---|---|---|---|
| UT Print | Student printing on campus | Students | Fee |
| Service | Description | Who is this for | Cost |
|---|---|---|---|
| Contract Server Support | Contract-based Linux and Windows systems administration for virtual and physical hosts | Faculty and Staff |
| Service | Description | Who is this for | Cost |
|---|---|---|---|
| Bomgar | Bomgar Remote Support | Faculty and Staff | |
| Business Service Office - Jackson School of Geoscience | Faculty and Staff | No fee | |
| CAEE Human Resources Support | Faculty and Staff | No fee | |
| IT Alerting (Everbridge) | Faculty and Staff | ||
| ITS Admin | ITS admininistrative, financial, and HR support | Faculty and Staff | No fee |
| Technology Resources (TRECS) IT Support | Managed desktop support for colleges and departments | Faculty and Staff | Varies |
| UT Service Desk | Service Desk for The University of Texas at Austin | Students, Faculty and Staff, Guest, Public |
| Service | Description | Who is this for | Cost |
|---|---|---|---|
| Charter School IT Requests | Request assistance with Charter School technology | Faculty and Staff | No fee |
| Classroom IT Request | Request assistance with classroom technology | Faculty and Staff | No fee |
| Departmental Web Publishing Services | Departmental Web Publishing Services | Faculty and Staff | No fee |
| Hard Drive Destruction | Safely discard old computer hard drives | Faculty and Staff | No fee |
| Network Support | College, School, and Unit Network Support | Faculty and Staff | No fee |
| Phone Support | College, School, and Unit telephone support | Faculty and Staff | No fee |
| Tech Support | College, School, and Unit Technical Support | Students, Faculty and Staff | No fee |
| TRECS Product Management | Public | No fee | |
| VIP HelpDesk | VIP Support | Public | No fee |
| Service | Description | Who is this for | Cost |
|---|---|---|---|
| Telework and Flexible Work Tools | Students, Faculty and Staff | No fee |
| Service | Description | Who is this for | Cost |
|---|---|---|---|
| UTHA Applications | Faculty and Staff | No fee |