Tech Support
Computer support, hardware issues, software help, printing, and other IT related questions.
Tech Support
| Service | Description | Who is this for | Cost |
|---|---|---|---|
| IT Purchasing Services | College, School and Unit IT Purchasing Requests | Faculty and Staff | Fee |
| Service | Description | Who is this for | Cost |
|---|---|---|---|
| UT Print | Student printing on campus | Students | Fee |
| Service | Description | Who is this for | Cost |
|---|---|---|---|
| Managed Server Support | Managed Linux and Windows systems administration for servers, either physical or virtual | Faculty and Staff | Varies |
| Service | Description | Who is this for | Cost |
|---|---|---|---|
| Bomgar | Bomgar Remote Support | Faculty and Staff | |
| IT Alerting (Everbridge) | Faculty and Staff | ||
| ITS Admin | ITS admininistrative, financial, and HR support | Faculty and Staff | |
| Technology Resources (TRecs) IT Support | Managed desktop support for colleges and departments | Faculty and Staff | Varies |
| UT Service Desk | Service Desk for The University of Texas at Austin | Students, Faculty and Staff, Guest, Public | No fee |
| Service | Description | Who is this for | Cost |
|---|---|---|---|
| Charter School IT Requests | Request assistance with Charter School technology | Faculty and Staff | No fee |
| Classroom IT Request | Request assistance with classroom technology | Faculty and Staff | No fee |
| Departmental Web Publishing Services | Departmental Web Publishing Services | Faculty and Staff | No fee |
| Hard Drive Destruction | Safely discard old computer hard drives | Faculty and Staff | No fee |
| IT Maintenance Calendar | Post IT maintenance events | Faculty and Staff | No fee |
| Network Support | College, School, and Unit Network Support | Faculty and Staff | No fee |
| Phone Support | College, School, and Unit telephone support | Faculty and Staff | No fee |
| Tech Support | College, School, and Unit Technical Support | Students, Faculty and Staff | No fee |
| Service | Description | Who is this for | Cost |
|---|---|---|---|
| UTHA Applications | Faculty and Staff | No fee |